Credential - username naming format

[Amit39]

Hello Everyone,

I am setting up the discovery for some of our windows machine located in the remote location. I got the credential where the user name looks like in the below format .

User Name - .\username

Example - .\admin

So just wanted to check can this be the correct user name format for setup the credential as I am getting discovery failure. If not, kindly help me with the correct naming format.

Appreciate your quick help.

Thank you.

Regards,
Amit

[Rajesh Mushke · Accepted solution]

Hey

Might be helpful to you.

Multi-domain configuration

To enable Windows credentials to function across multiple domains, make sure to sure to use the correct name formats and MID Server configuration.

Discovery and Orchestration support Windows domain credentials in both User Principal Name andDown-Level Logon Name user name formats. For example, Domain\UserName orUserName@example.domain.com. You can provide Windows workgroup credentials in the following format: WORKGROUP\UserName.

Note: You can also provide a local account by using the . \ user name.

Please Refer:

Windows credentials

https://express.servicenow.com/support/documentation/windows-credentials-forms-exp/

[Rajesh Mushke]

Hey Amit,

Any update on this?Let me know if you need more help.

If your query is answered please close this thread.

[Amit39]

Nopes, I am good. Thanks for the quick info.

Regards,

Amit