ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

DigiCert certificate Discovery issue

Hello Community, I have set up DigiCert discovery to scan for certificates but it's giving below error.  "status" : "GRACEFUL_TERMINATION",
"message" : "Certificate List is Empty - Please check Credentials and Configurations (ca_api_url, ca_api_v...

SFTP Step: Copy Attachment to SFTP Server

How to use this action step and send an attachment to MID Server. Can any one provide me step-by-step details.   I did tried to implement but got error : Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server

cmdb_sam_sw_install and Discovery

Does anyone find cmdb_sam_sw_install table straight up unwieldy?  It keeps a lot of stale records, the discovery sources often don't use the active flag (InTune keeps them active flag at false, ACC Visibility marks it as true) at all, or poorly at be...

ctsmith by Mega Sage
  • 3277 Views
  • 8 replies
  • 1 helpfuls

How do subsequent discoveries work with ACC-V?

Hi, I'm trying to get my head arround how ACC-V discovery works, I kinda get the first one, but for the later disoveries, does it try to collect all the info from the device and process it in the instance? or does it just check for new/changed inform...

b__JoaquinF by Tera Contributor
  • 418 Views
  • 1 replies
  • 1 helpfuls

Mid Servers not visible in my instance

Hi all I have  done a new MID server installation. The MID server installed and connected successfully. No error in the log also. The mid server is reflected in the list of services in my system also. But the mid servers are not visible in my instanc...

RaviRaja1 by Kilo Contributor
  • 5652 Views
  • 14 replies
  • 3 helpfuls

Service Mapping - Entry Point

Our CMDB uses an agentless discovery. I'm having limited success with my service mapping even when using IP address of entry point (web server usually). We have 20-30 domains in our environment, and the DNS doesn't always resolve, so I usually use th...

gernst by Tera Contributor
  • 1010 Views
  • 2 replies
  • 3 helpfuls

Resolved! How to Integrate Webhooks Into ServiceNow

 Greeting All ...Where can i find out how to send Webhook events from a 3rd party tool,  direct into the ITOM Event Table.All I can find is an article from 2016 - is this still valid? CheersPaul

paul sammon by Tera Contributor
  • 1557 Views
  • 2 replies
  • 2 helpfuls

Event Management - Integrating with different event sources!

Hi All,Hope you are doing good. I am not finding much information in the product documentation regarding integration event sources with ServiceNow. I know we have different method to integrate but there is no much clear information on this.Can anyone...

Ganeshm1 by Tera Guru
  • 519 Views
  • 1 replies
  • 0 helpfuls