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Resolved! Service Catalog Icons

I need to get various icons for my SC, pics of things like a desktop, laptop, question mark, projectors, scanners, etc.Some nice little icons would be handy, just wondered if anyone had any resources they used for this sort of thing.

marcguy by ServiceNow Employee
  • 8412 Views
  • 8 replies
  • 2 helpfuls

Error When Creating Second MID Web Server Context

Hello Community,Simple Question: Can I have two Mid Web Servers executing on the same MID? I'm trying to connect LogicMonitor to our Event Management and I currently have a Web Server executing on the MID server I created for specifically Event Manag...

RRolling by Tera Guru
  • 463 Views
  • 1 replies
  • 0 helpfuls

The Horizontal Discovery of URLs

Good afternoon,Has anyone investigated and/or come up with a way to discover URLs using Horizontal Discovery.  This is not certificate discovery via URLs but the actual URLs itself.  Maybe using the DNS probe for example. Thanks

How to recall deleted records in deleted records

Hello Community!I have one requirement , On PROD , there are 65 demands which does not having demand attached to itI have checked that demands in deleted records, out of 65 , 48 are present in deleted records but 17 are not present in deleted records...

Asha Pathak by Tera Contributor
  • 369 Views
  • 1 replies
  • 0 helpfuls

Unable to fetch the Serial number for IP Camera

 I am using the snmp classifier for the discovery and unable to fetch the serial number and the mac address of the Axis camera. Has anyone implemented it using custom patterns instead of probes?  Appreciate your quick help!Best Regards!

amreensulta by Tera Contributor
  • 490 Views
  • 2 replies
  • 0 helpfuls

Unable to Discover OCI

Dear Team, I am trying to do a discovery of the OCI instances. It looks like there are some other issues with it. This is the error I am getting. Can someone please advise the resolution for this?"The API response is not valid. Please check the log f...

Resolved! servers and network gear not getting mapped

I am running discovery to discover devices like router, switches, printer, server and other network devices.But issue i am facing that network gear are not getting mapped with router or switches which they associated with. Please help.

MK-p by Tera Contributor
  • 749 Views
  • 4 replies
  • 2 helpfuls

Prevent Duplicate Task creation for retired CIs.

I have created Health Inclusion rule for Duplicate metrics that includes only specific install status CIs to create duplicate task for. Here I have excluded retired CIs which means it should not create duplicate health metric for retired CIs. But I c...

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Community Alums by Community Alums  
  • 666 Views
  • 3 replies
  • 0 helpfuls

Why are Storage Servers being identified as WBEM Service?

Hi,We're implementing discovery in our company and today ran discovery for storage servers. Initially, we thought we were missing servers but then we 'discovered' that they're being identified as WBEM Service. Why is this happening? Is there a way t...

Resolved! Discovery Behavior not working properly

Hi, In one of my discovery schedule i have applied behavior. when i am running the job the getting error for few devices but when i try quick discovery then device is getting discovered without an error.What could be the possible reason. 

MK-p by Tera Contributor
  • 787 Views
  • 3 replies
  • 2 helpfuls

Resolved! CMP vs CPG

Hi All, Does the Cloud Management Platform(CMP) and Cloud Provisioning & Governance (CPG)are same?If not,Kindly share some inputs reg CMPCourses or any product doc links Regards,Vengadesh

HTTPS ILMT Integration with ServiceNow MID

Hi All,I am trying to integrate IBM ILMT server with SN Mid using https connection. I am little confuse with the HTTPS certificate configuration online SN documentation for the MID server. If someone has already implemented it, can share the steps fo...

Abhishek41 by Tera Contributor
  • 1264 Views
  • 7 replies
  • 0 helpfuls

Duplicated serial numbers being created

Discovery recently started creating duplicated serial numbers. There is no pattern on this that I could find so far. It does to different CI types and only to some CI, not all. The first screenshot is for a windows server. I ran a discovery on anothe...

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BK14 by Mega Guru
  • 2423 Views
  • 6 replies
  • 2 helpfuls