Data gathering templates for discovery and event management

[Hanumant Madan1]

Hey All,

If I am planning for a greenfield implementation of ServiceNow and have below in scope:

discovery of 500 devices (Windows/Linux/Network/VCenters) > 

Event management integration with Solarwinds and Nagios 

Can someone advise on what all templates we need to be ready with for Data gathering in details for all of the above before implementation starts.

would be good if you can share here if handy.

Regards,

HM

[Maik Skoddow]

Hi @Hanumant Madane 

I don't know what you mean with "templates" when asking for Discovery, but I recommend downloading my Knowledge Sources To Go 

You will find in that document many links to helpful resources regarding that topic.

Kind regards
Maik

[Raj_Esh]

Hi Hanumant,

Great article by @Maik Skoddow, most helpful resources in one place.

A few years back, I have implemented Event management integration with Solarwinds and Nagios. Regarding the requirement gathering, it also depends on what type of setup is expected from the customer end.

• Discovery of 500 Devices-- ( From SolarWinds or ServiceNow)? If ServiceNow, then you may also need to consider Discovery within ServiceNow.
• Attached is the sheet which helps you with MID Server capacity planning depending on Devices.
• Is it a complete New setup or transformation? if Transformation, it will be best to have alert data from OLD monitoring setup, this really helps in creating Event rules.

Hope the above points are helpful.

Thanks,

Raj