Data policy for discovery

Santiago Ruales
Tera Contributor

Hi guys, I need to prevent a specific field from being updated with discovery, can I do this with a data policy (fields read-only)?

7 REPLIES 7

doug_schulze
ServiceNow Employee
ServiceNow Employee

What you are looking for are reconciliation rules..

Santiago Ruales
Tera Contributor


Thanks Doug for the suggestion, the attribute that I want not to be updated with the discovery is "Absent" in the cmdb_running_process table. 
With the reconciliation rule, can I ensure that the "Absent" attribute is not updated with the discovery?

Pratiksha
Mega Sage
Mega Sage

Like if discovery source is ServiceNow do not update the install status.  (reconciliation rule)

Hi Pratiksha

thanks for your answer.

Process running is not a class, is there a way to create a reconciliation rule?