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Deactivate Social QA Knowledge Base

Banu1
Mega Expert

Hello,

As a Knowledge role user, I will be able to only see one knowledge base in the Knowledge Base field in the knowledge record and that knowledge base will not be Social QA. I have deactivated Social QA in KB, but when I click on create new article in the Knowledge Base i could see the Social QA.

Is there a way without deleting it in Knowledge Base, can hide in referenced field of artice ?

Thank You!

5 REPLIES 5

Thank you! Appreciate your quick   response and it is very helpful.