Deactive user affect in which ServiceNow modules?

[Aryan]

Hello Team,

I want to know if user is deactivated from ServiceNow , then what areas will impact like if user create scheduled job and run by showing his name, then it will run or not if user is not available in system.

Like multiple area may impact or not for Example users created by client script, Script include,BR,Workflow,flow Designer,Catalogitem,Notification etc. all of these will work as it was or not? and also what is best practices if anyone could suggest

So if you have any view above question then please let me know.

[Amit Pandey]

Hi @Aryan 

As a best practice, you should use System Administrator account instead of individual user accounts for system-related tasks such as scheduled jobs or workflows. Avoid hardcoding user sys_id into scripts or configurations, utilize dynamic references or system properties to ensure flexibility. You should use roles. 

So, any script which involves inactive user will not work. You had better to change that user with the admin.

Please mark my answer helpful and correct.

Regards,

Amit

[cosek]

how to deactivate the plug ins ServiceNow ?