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Dependent CI retirement with CMDB Data Manager

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Amar_Be
Kilo Sage

‎03-20-2024 07:40 AM

Hi,

 

In the page related to Dependents CI management ( https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme...) ,  It is said that dependent CI to retire are added to the table cmdb_dependent_ci_ledger and "Those CIs are set as being ready to retire using the CMDB Data Manager upon approval."

 

But I can't find any documentation on how those CI are retired by the CMDB Data Manager. It is not possible to create a Retirement rule on that ledger table.

Does anyone have succesfully used this feature?

 

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Amar_Be
Kilo Sage
In response to Amar_Be

‎03-28-2024 08:26 AM

I got the point, in fact the policies are created but not directly visible in the list of policies as it is filtered :

Amar_Be_0-1711639534664.png

 

Once the filter removed, they appear.

For info the Dependent CI retirement is managed by 2 jobs :

- CMDB Cascade Retire Dependent CIs  (which fill in the ledger) 

- CMDB Data Manager Retire Policy Processor  (which process the ledger)

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ramyashree1
Tera Contributor
In response to bkprasanna

‎10-25-2024 02:55 AM

Thank you. I will check it.

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Amar_Be
Kilo Sage
In response to bkprasanna

‎10-28-2024 12:43 AM

Hi,

 

To change also the install and operational Status, you have to define a "CMDB Retirement Custom Definition" for the classes you want to retire.

There are some definitions already predefined but you need to activate and update them.