Dictionary override not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-10-2020 08:08 AM
Dear All,
There is a mandatory field status(install_status) which i want to make false located on cmdb_ci_printer table .
when i goto its parent table to make a dictionary override that is the base table is CMDB table(not cmdb_ci) table
(when i click to edit the parent table it redirects to CMDB table).
It gives "invalid insert" error on creating a dictionary override . for other tables its working but not for printer table
can someone explain how to fix this.
Thanks,
Anshu
Anshu

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-10-2020 09:46 AM
You should configure UI policy on printer table to make install_status non mandatory.
Regards,
Sachin

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-10-2020 11:52 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-10-2020 11:43 PM
When i click on sumbit it gives "Invalid insert" error
Anshu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2020 12:08 AM
Hi Anshu,
it worked for me and no error
you should go to the install_status field on cmdb_ci table and then go to dictionary override
please share how you are doing that
If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader