Question about Pattern customizations and Discovery & Service Mapping Patterns plugin Upgrade

[Kavita Beazley]

Hi All,

So i have a quick question concerning how the Pattern Customizations work in conjunction with the "Discovery & Service Mapping Patterns" plugin upgrade.

If we customize certain patterns;

a) will the "Discovery & Service Mapping Patterns" plugin upgrade(the latest one is 1.0.88) just not apply the upgrade to that particular customized pattern/s only OR

b) does the upgrade not get applied to ALL patterns/prepost scripts, etc irrespective of whether they are customized or not?

I am guessing it should be a) but wanted to confirm.

Thanks!

[Anshu_Anand_]

If you need to modify an OOB pattern:

• copy it;
• deactivate the OOB one;
• update the copy and test it.

If you need to add some stuff to OOB pattern use an extension section which does not affect plugin upgrade.

Similarly , you can add new post-pre processing script instead of modifying it.

For example i need to get some info from incoming payload, i did not modify but created a new post-processing script.

Similar query

https://community.servicenow.com/community?id=community_question&sys_id=0af7fb3ddbb8a810190b1ea66896...

Hope its helpful

[Kavita Beazley]

Hi Anshu,

Thanks for responding to my question here. However, my question was not around how to customize patterns or best practices around that(the link/details you provided is very helpful for that so Thanks).

I was wanting to know if we did customize certain patterns using the best practices you mentioned;

a) will the "Discovery & Service Mapping Patterns" plugin upgrade(the latest one is 1.0.88) just not apply the upgrade to that particular customized pattern/s only OR

b) does the upgrade not get applied to ALL patterns/prepost scripts, etc irrespective of whether they are customized or not?

I am guessing it should be a) but wanted to confirm.

Thanks!

[Rahul Priyadars]

a) will the "Discovery & Service Mapping Patterns" plugin upgrade(the latest one is 1.0.88) just not apply the upgrade to that particular customized pattern/s only---> Not Applied

b) does the upgrade not get applied to ALL patterns/prepost scripts, etc irrespective of whether they are customized or not?---> Upgrade is applied but customization done with following best practices will not be wiped out during Upgrade.

Pattern Customization is done using extended Section of Pattern-->https://developer.servicenow.com/connect.do#!/event/knowledge19/LAB1542/knowledge19_LAB1542_extending_patterns

Regards

RP