Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Cloud Discovery Setup with Azure

Hello Team, I am setting up the Azure cloud discovery in SNOW, It's only for cloud devices discovery. Could you please suggest what all are the prerequisites and steps to be followed. - Do I need to setup a dedicated MID server on the Azure cloud? - ...

Amit39 by Kilo Expert
  • 6886 Views
  • 15 replies
  • 9 helpfuls

Resolved! No Server found in my AWS Server (Cloud Management)

Began experimenting and exploring the capabilities of Cloud Management. I followed the tutorial video found on the ServiceNow Youtube channel for the initial set up using AWS, and everything seemed to work, but a colleague stated that there was a lac...

William Lee by Kilo Contributor
  • 6238 Views
  • 12 replies
  • 16 helpfuls

Azure Virtual Machine and problems with MAC 12:34:56:78:9a:bc

Hi Guys, We are facing issues related with windows server discovery which are hosted on Azure Virtual Machines. According to Azure documentation each Azure VM have arp table with ips assigned to same MAC address 12:34:56:78:9a:bc. It helps Azure to m...

find_real_file.png
TomaszO by Giga Contributor
  • 3697 Views
  • 3 replies
  • 0 helpfuls

Resolved! MidServers Load Balancer / Failover Cluster Behavior

Hello, I'm looking for a help in figuring out how MidServers work in different scenarios described below (It is related to Discovery but also to API calls): I have following 4 clusters already createdA) Load Balancing Cluster cl_lb_1 containing midse...

Resolved! Discovery and decommissioned Ci's

If a discovered Object is decommissioned and longer configured on the network, Will it remain in the CMDB?   I have been given the Job of keeping the CMDB health and accurate.  Thank you for your supportJoe

Jammoman by Kilo Explorer
  • 9600 Views
  • 10 replies
  • 3 helpfuls

Kubernetes Discovery

HI Team, Does anyone implemented kubernetes discovery  and open shift components. Could you please share me the steps how to make to discovery successful. I got the credentials I'm paused at creating  Serverless discovery schedules .   Thanks & Regar...

suresh90 by Kilo Contributor
  • 3248 Views
  • 7 replies
  • 2 helpfuls

Resolved! Kubernetes discovery

Hello, We are planning to implement Kubernetes discovery. We have the credentials (username and password) with cluster access.  Could you please share me the steps, how to make to Kubernetes discovery successful? Any prerequisite for Kubernetes disco...

Richa10 by Tera Contributor
  • 7751 Views
  • 12 replies
  • 4 helpfuls

Resolved! Appliance Discovery

What are Appliances?  What all Appliances ServiceNow Discovery will discover OOTB. What would be the prerequisties for Appliances discovery.

Suggy by Giga Sage
  • 6111 Views
  • 4 replies
  • 6 helpfuls

Resolved! SMS not working even though it says it processed

I am currently trying to get SMS on notifications working but running into some problems. I created a notification, added some information to the SMS Alternate field. I am in the group that should be receiving the message. I updated my notification s...

Resolved! Wireless Access Point (WAP) Discovery?

Hi All,  We are trying to discover Wireless Access Points(WAP's) and Controllers using SNMP Community String. But the system is not discovering any WAP devices. Is it feasible to discover WAP's directly from Service Now Discovery or we need to do any...

Vini by Giga Guru
  • 12306 Views
  • 14 replies
  • 6 helpfuls

Resolved! Pattern Designer - Transform Table Operation

Good day, all. I have a table of JMS Connections that includes several columns of info. One column in particular has URL-like data (meaning it contains a host, port, and some garbage I do not want) in it that I would like to parse into two additional...

Multi-Provider SSO Auto Provisioning User

We have SSO up and running however the user provisioning is not working. The import set gets stuck in a loading state and the transform skips the record. In the logs I see we get an error message "SAML2: User: X not found: no thrown error".I'm guessi...

ssears by Kilo Expert
  • 3607 Views
  • 3 replies
  • 0 helpfuls