Discover HP Printer Model IDs - ServiceNow Community

I am struggling to Discover network connected HP Printer Model IDs. I believe this is because I am discovering the Jet Direct Card and not the individual printer models. The model information is in the SNMP payload and I am familiar with creating SNMP OIDs. Thanks in advance for the help. A sample is listed below:

<hrDevice oid="1.3.6.1.2.1.25.3">

<hrDeviceEntry instance=".1">

<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>

<hrDeviceDescr type="SnmpOctetString">HP LaserJet 500 color M551</hrDeviceDescr>

</hrDeviceEntry>

<hrDeviceEntry instance=".2">

<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.6</hrDeviceType>

<hrDeviceDescr type="SnmpOctetString"/>

</hrDeviceEntry>

</hrDevice>

</host>

<ip oid="1.3.6.1.2.1.4">

<ipNetToMediaEntry instance=".2.10.110.8.1">

<ipNetToMediaIfIndex type="SnmpInt32">2</ipNetToMediaIfIndex>

<ipNetToMediaPhysAddress type="SnmpOctetString">00 21 56 e8 04 00</ipNetToMediaPhysAddress>

<ipNetToMediaNetAddress type="SnmpIPAddress">10.110.8.1</ipNetToMediaNetAddress>

</ipNetToMediaEntry>

<ipNetToMediaEntry instance=".2.10.110.9.20">

<ipNetToMediaIfIndex type="SnmpInt32">2</ipNetToMediaIfIndex>

<ipNetToMediaPhysAddress type="SnmpOctetString">00 24 81 1f 2b 94</ipNetToMediaPhysAddress>

<ipNetToMediaNetAddress type="SnmpIPAddress">10.110.9.20</ipNetToMediaNetAddress>

</ipNetToMediaEntry>

<ipForwarding oid="1.3.6.1.2.1.4.1" type="SnmpInt32">2</ipForwarding>

</ip>

<system oid="1.3.6.1.2.1.1">

<sysName oid="1.3.6.1.2.1.1.5" type="SnmpOctetString">PTR527084</sysName>

<sysUpTime oid="1.3.6.1.2.1.1.3" type="SnmpTimeTicks">46528333</sysUpTime>

<sysDescr oid="1.3.6.1.2.1.1.1" type="SnmpOctetString">

HP ETHERNET MULTI-ENVIRONMENT,ROM none,JETDIRECT,JD149,EEPROM V50251103114,CIDATE 11/17/2011

</sysDescr>

</system>

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1 REPLY 1

Hi Rob,

This is the case where you need to add more classification criteria to avoid the issue.

Create classification criteria for a Discovery definition

Regards,

Vivek

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