Exporting records without attachment data (not included)

[cvelasquez]

Hi:

Does anyone ever tried extracting xml data from ServiceNow without attachments? we need to extract large amounts of data from some of the main tables (incident, problem, etc.) on a regular basis, however we do not need attachments to be exported with it. Any good idea will be greatly appreciated.

Carlos

[sergiu_panaite]

See one of my previous replies here:

Exporting XML without attachments?

https://<yourinstance>.service-now.com/incident_list.do?XML&useUnloadFormat=true

This gives you all records from incident table in XML format without the attachments.

See on wiki:

XML Web Service - ServiceNow Wiki

[cvelasquez]

Sergiu:

thanks for the suggestion, I tried it and for some reason it is still bringing the attachments. The idea is to download just the incident xml data, no attachment data included.

Thanks, Carlos

[sergiu_panaite]

I've just tried on my own instance and the XML resulted doesn't contain any attachments.

You can easily test this directly in your browser for   example for a small subset of data. In my test instance I went to:

https://<myinstance>.service-now.com/change_request_list.do?XML&useUnloadFormat=true

As I have a   small number of changes and some have attachments. In the XML returned I can see there are no attachments added.