My organization is currently in the process of standing up Discovery, and while the initial stand-up of the service in our DEV environment has been successful, we are running into some issues with the CMDB Health Dashboard and its results. There is a...
Hey everyone, We are looking to identify the physical devices connected to our network switches and the ports they are plugged into. I believe we can script this by leveraging router ARP tables and switch forwarding tables discovered from these asset...
RIDAC items in ServiceNow have a "Show on Project Status Report" toggle. Even when this is not toggled on, RIDAC items are still appearing on Status Reports in the New Project Workspace. This issue does not happen in the classic project workspace.
Hi All, We have integrated some of the storage devices to servicenow via SNMP , how ever these devices are sending lakhs lof unwanted snmp traps unfortunately few of the devices dont have the control at source system to send required traps, I would l...
Hello Experts, I am doing Armis integration with ServiceNow but after providing the Armis URL and secret key, In the next step when I try to load the test 20 record option, it throws an error: ConversionError: The undefined value has no properties. (...
I have am encountering issue with Network Subnet discovery. The "glide.required.attribute.enabled" property is set to false, yet the Network Routing Device - Light pattern spits "Missing mandatory field(s) [owned_by,support_group] in table [cmdb_ci_i...
Hi, We have a requirement to get the list of servers(windows/linux) if there are any in a Service Map. These servers resides at different levels, so is there a way to make it at same level for different application or is there a way to get the list o...
We were facing some strange issue with our mid server in dev. ONLY WITH DV MIDSERVERA quick background :we have integration with remedy and this is through the midserver. We were able to send the SOAP message to the remedy instance. but, we are not a...
In doing Discovery, we are getting the error during identification of missing the os_domain. This is happening on several ips being discovered. I've done some cursory looking at Identification scripts and cannot identify why this is...
Hi All,Looking for some wisdom since I'm stuck on a odd situation with Service Mapping and Webseal (hosted on ISAM). Overall situation is that while performing Top Down discovery, passed the LB level SM identifies connections to Webseal, and triggers...
Hello Everyone, When i run the agent on demand by using collect host data , only enhanced discovery check is running and getting in ECC queue, Other software installed & Usage checks are not running what could be reason, these all are default checks....
In event mangement eventsI need event description as same as in incident description
HiI'm new to ServiceNow, trying to connect it with Intune to enable remote help.I've created app on the ServiceNow and set the ServiceNow connector in Intune.During authentication I'm getting login screen and app request window, but then getting erro...
Hello Everyone, I am integrating Microsoft Intune into my company's instance and am using the Service Graph Connector for Microsoft Intune guided set up and following other forum posts. I am stuck because I keep getting errors. 1. When I test the con...
I would like to discover a Windows server. Could you tell me about the user requirements for the Windows server? Access to the WMI service to the current namespace and sub-namespaces.Access to the Powershell service.Membership in the Distributed COM ...
