ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! AWS Cloud Discovery

Can anyone confirm if you are supposed to setup Cloud Discovery schedules for each member account for AWS Cloud Discovery? Or do you setup one schedule with the master account and choose to discover member accounts and run it from the master. I am no...

Storage discovery via host(UNIX)

Hi all, I need some advice for discovering storage device via host.Storage discovery - docs that I'm reffering to. I already discovered storage device by SNMP, and trying to discover by host. I keep doing discovery host OS(Solaris 11), but I can't cr...

Unable to launch Lab instance

Hi All, i am facing an issue while accessing the lab instance for Service Mapping Module. Below is the error details  Could any please help how to resolve this issue.

vaibhavkora_0-1732712325053.png
vaibhavkora by Tera Contributor
  • 380 Views
  • 4 replies
  • 1 helpfuls

Resolved! Use AD for CMDB Discovery

Dear Experts,.  We have some restricted server which are not discoverable through a ServiceNow discovery or through Agent Client Collectors as well (as it cannot be installed) but are open through AD as they are connected through these (On Prem) , is...

Nilanjan1 by Mega Sage
  • 651 Views
  • 8 replies
  • 0 helpfuls

Resolved! Facing issue in Installing MID Server in Windows 2016 Server

Hi All,  I am trying to install the MID Server in Windows 2016 Server. While installing MID server it ask for Local Service Account Details. I have created a user in Local users and Groups. Now I am adding that user in Local Security Policy. Local Po...

Resolved! [Z] Question about user account for MID Server

In one of the Discovery doc by ServiceNow, this statement is written:"Assure you use a separate user account for each MID Server or share the same account across multiple MID Servers." What exactly it means? I have heard many people saying to use sep...

Suggy by Giga Sage
  • 992 Views
  • 2 replies
  • 0 helpfuls

Discovery of CIs using VPN?

Our customer is asking to check the feasibility of discovering their CIs using VPN between ServiceNow and customers data center. Is that possible?

Suggy by Giga Sage
  • 277 Views
  • 1 replies
  • 0 helpfuls

Can we discover VPN tunnels using CMDB Discovery?

Hi Team, Can we discover VPN tunnels using CMDB Discovery? I am looking for an out of the box solution. I added the API key credentials but i dont think we have probes/patterns to run this discovery as the discovery logs is still trying with snmp and...

dvelloriy by Kilo Sage
  • 1461 Views
  • 3 replies
  • 3 helpfuls