Hi, what do you mean by Outages? How does Outages different from Incident, Problem & Change.What does these Outages Tabs in service mapping window mean? On which table we can see the Outage records? Thanks,Umashankar
Hello all,Can anyone please let me know as per your expertise that through what classifier is the pattern "Azure Resource Inventory (LP)" is triggered?I have created a custom pattern for "Azure Resource Inventory (LP)" and want to trigger the custom ...
Hello, I will start off by saying that my scripting skills are probably my weakest area in ServiceNow. I have a scenario where I have created a custom Discovery Pattern that is discovering an HP iLO (physical card installed on a server that allows re...
Hi, On many Windows Servers discovery pattern logs I see this error which is preventing the server to be discovered. I have already added/enabled the following IRE properties to true -glide.identification_engine.update_without_switch_enabled, glide.c...
Hi All, In the check definition that performs agent discovery, only interval exists.The customer wants the acc-v to operate at a certain time.For example, if a customer wants acc-v to operate at 02:00am every day, they can put 1day in the interval fi...
How to use this feature? When I look at the CI record using the "Multisource Data Preview" link on the CI record I was expecting to see three columns. The attribute, the value and the discovery source. I only see two - the attribute and the value. Ho...
Hello,i'm on Service mapping fundamentals , Lab 5.1, in the section "C- Modify an Existing Discovery Pattern", is is requested to enable Debug Mode on the entry point URL: http://198.51.147.201, but I get the error : 198.51.147.201 is unreachable at...
When enabling Life Cycle sync and migration, CI's without an asset are updated based on the Life Cycle mapping table. When a new CI is created from discovery and has no asset, the Install Status is set to Installed and no life cycle fields are popul...
Hi all,Have an issue with Linux server os version (os_version) that keeps changing/fluctuating with every discovery. This started to appear after upgrading to Utah (patch2-hotfix4). Have not seen it before. And since we use distribution version, ie 7...
Hi All,we have ran discovery on windows server ,However discovered relationship CI's from different classes such as file system, NAS file system, memory module and disk and Disk Partition are not visible in CI downstream/upstream section, but we can ...
Hi All, There is an item marked with a 'key' among the CI attributes of the discovery pattern.(ci_port, config_file etc)What does it mean?
I need system to send a notification to End User/Desktop Product Owners based on the Product EOL/EOS dates. As an end user would like to receive a notification when a product breaches EOL / EOS. need some advise and help on script and approach
Hi, Collect the port of nginx in the discovery pattern.I get duplicate values like the image below, is there a way to remove duplicate ports?For example, only one of 80 and 443 should be in the port table.
Hi All,I created new update set and created a group. But when i go to the update set, group is not showing in the update log to commit. Can anyone please help me about transferring groups from one instance to other instance?Regards,NagaDinesh.
Hello Everyone, Few Linux Severs we are unable to discover Below Warnings i can able to see in discovery log bash: /usr/local/bin/cmdb-shell.sh: No such file or directoryExit status: 127 No shell detected and probe parameter 'allow_unsupported_shells...
