Discovering Exadata appliance

Sonu
Tera Guru

‎10-17-2018 05:44 AM

Hey i have an requirement of discovering Oracle Exadata devices.

The link below says the devices can be monitored via SNMP.  is there something like Cisco ACI in offline ?

https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exadata-em12-2291964.html

Searcing over stores i didnt find anything as such.

https://store.servicenow.com/sn_appstore_store.do#!/store/search?q=oracle

the below two questionnaires were not answered

https://community.servicenow.com/community?id=community_question&sys_id=85f0c7a5db98dbc01dcaf3231f96198c

https://community.servicenow.com/community?id=community_question&sys_id=e9bf766ddb58dbc01dcaf3231f96197b&view_source=searchResult

 

 

 

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Aleksandar Miro
ServiceNow Employee
ServiceNow Employee

‎06-23-2020 07:08 AM

Oracle Exadata devices are not supported by ServiceNow, therefore, they do not have an out of the box (OOB) class in the CMDB.

Kindly refer to our documentation below for a full list of devices that are supported OOB:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/c_DataCollectedByDiscovery.html

The recommendation here is to create a new class for Oracle Exadata Appliance. You can do so by following our documentation below:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/task/t_CreateCIType.html

ServiceNow recommendation in this case is to go for professional services for it's development.

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