ServiceNow Discovery spiking CPU usage to 100% on VM
Is anyone experiencing issues with Discovery spiking the CPU usage to 100% on a VM?
Forum Posts
Ricoh Copier/Printer MIB Required
HelloI am having issues with the Discovery of Ricoh products. What I am looking for is a MIB file for all Ricoh copiers and printers. Ricoh was kind enough to send me a PDF doc and told me to make my own MIB file, as the MIB file they have was confid...
Resolved! Discovery Sensor
Hi All,I have buit a probe and sensor to a Linux Machine for Discovery purpose for disk space.Command used : "fdisk -l | grep GB | awk '{print $3}' | paste -sd+ - | bc" Sudo : Required.Sometimes for a few machines we get the input from th...
Import ACLs tied to a role from one instance to another
Hello,I had a new developer accidentally delete the oob discovery_admin out of dev/test/prod about a week ago we just caught the error. I was able to recover it in dev, but not the other instances through the deleted records table. so I have the rela...
Issue Viewing Encrypted Attachments
I have a user that has an associated role with an encryption context. The user then creates a new record and attaches a file to the record and selects "Encrypt". The record is then saved. When the record is opened back up, and the attachment is...
PowerShell - The WinRM client cannot process the request.
We are trying to execute the script below which creates a file or directory on the target CI:Invoke-Command -ComputerName ${activityInput.targetCI} -Credential $cred -ScriptBlock {Write-Host %%CreateDirectory%%New-Item c:\temp\${activityInput.directo...
Skills Reporting
Hi, Does anyone know how you report on the Skills users have? E.g. I'd like to run a report that shows all the skills in org and who has those skills and to what level. thanks, David
Resolved! XMLDocument - parse node-element with same name
So I am currently playing around with the ECC queue to grab an handle the input XML payload in case of an error on an executed Powershell script.I am running into an issue where the XML node "error" appears twice in the result. So it makes grabbing t...
how to debug result from a Run Powershell activity
Hi,I have been recently trying to use the orchestration workflow and use the Run Powershell activity to execute some commands via servicenow. I have successfully executed the commands that i desired via mid server. I have noticed that though my resul...
Strings shortened despite increasing max length of field
I'm running into an odd issue where increasing the maximum length of a string field has no effect on a table. For example, if I create a field which contains a string with a maximum length of 40, and then increase the limit to 100 after the table is ...
Workflow Activity Definition - what is evailable from the script code?
Dear All,I wonder if someone could point us in the right direction with our challenge.We are new to ServiceNow development, and making our first attempts ot implement a new Application. We have reeached the Workflows Definition section.In the Workflo...
Resolved! How can I see if the Discovery plugin is activated?
Hello all,I've recently started on the 'Discovery journey'. I have tried to run discovery against a list of IP's but I always get a warning stating 'No results returned from probe':I am wondering whether this is because the Discovery plugin is not ac...
Help with System Log error
Hi,When we receive an email into our ServiceNow instance, we have an interim process that creates what we call a "ticket". The ticket is then evaluated by our NOC staff and converted to either an incident or a request. This happens most commonly on...
Resolved! SLAs Cancelling
Hi all, I assure you I do work some issues out myself!! We have an issue in which SLA's are canceling rather than completing and I cant work out why. I have the following examples; A ticket with two SLA's one completes and one cancelsA ticket wit...
MIB loader errors when loading MIB in the agent log
I am getting a number of MIB Loader errors on certain MIB files when starting the mid serverI have opened one of the files in MIBBrowser and can walk an ip in this mib fileBut when I restart the midserver the file is not loading
