Hi everyone, am working on business rule to cancel change request workflow when a change is made to the Change Type (Out of Process follows one workflow; Standard follows another).I found an article 'Cancelling Change Workflow' that was posted in May...
Has anyone tested using values larger than 100,000 (the default with Geneva) for glide.discovery.max_range_size (the maximum number of IP addresses per discovery schedule)? If so, what were the results/ramifications? Were performance issues experienc...
I have an extended table from task, I want to change the name of short description to something else just on this one form. I learned the hard way by clicking into the field and changing the label that this overrides all the fields that are extende...
Is that any way of configuring credentials at one time? Or we need to give every time when we run a command.
Can the" History > List" view be turned on globally for all users and not just for administrators? If yes, where would I be able to find documentation on how to do this?
Hi,We have two MID servers, with same version and same reach-ability to the IP ranges with configured to use same credentials. However discovery of Windows servers is not successful with one MID server (getting completed with status "classified"), bu...
Error:The term 'iisreset /status' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.Stack Trace: at System.M...
Reaching out to the Service Now community to see if anyone has run into the same problem and how they have addressed it. Thanks very much in advance.I have activated the Password Reset Module in our Service Now instance. I created a process and enr...
Does anyone have a definition of a service request versus a breakfix request in Incidents?
We have some external data that contains, among other data, usernames and computer serial numbers. For example, the external data shows what computers a user has logged into (and when). This information can help our users locate assets when the l...
Let's say you want to add one additional option for the change request's state field. This field should only show up on Change request, none of the other tables that share the same State field. How do you do this?I'm sorry if this is so trivial, I've...
I'm not successfully finding where current.serial_number or serial_number is set on a server CI. System serial number is being used to populate the serial number field on a server CI rather than Chassis. Is there a reason discovery prefers system...
We have configured one of our MID server as CIM server to discover storage devices. After adding one device to the CIM, the discovery of MID server created storage servers in CMDB. But after adding few more storage devices, nothing is getting discove...
Hi allWe are still using Calgary., but it looks like this is still an issue with Eureka too.I am working on a process that will help us get at least something data and running - even if it is basic.However, I am hoping that someone here may have writ...
Hello Team,I am facing issue with mid-server. once we start the mid-server, status changes to up but within no time it again changes back to down state.Below are the latest log statements from agentlog file:06/01/16 11:27:06 (752) ECCSender.1 Sending...
