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How can I highlight a FIELD in list view?

Hi All,I want to be able to highlight a specific field in list view. I tried Defining field Styles and followed the Wiki Defining Field Styles - ServiceNow Wiki but it does not seem to work. I tried using javascript for the value field but still does...

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thiraj by Tera Contributor
  • 4341 Views
  • 3 replies
  • 9 helpfuls

MID server best practices - multiple environments

I have three ServiceNow environments, and I am wondering if the best practice (/what does everyone do?) is to have MID servers specific to each environment or MID servers that serve all environments - development, QA, and production.Right now we have...

seberly by Giga Expert
  • 3760 Views
  • 3 replies
  • 1 helpfuls

Reading a text file through Discovery

Hello,I want to read a text file on Windows computer through Discovery, for this I have created a probe and created a probe parameter in that probe mentioning the location of the file and started testing it. But I am receiving below error message"Pow...

nikithag by Kilo Explorer
  • 1479 Views
  • 1 replies
  • 0 helpfuls

Convert cmdb_ci_service to cmdb_ci_service_discovered?

Before we enabled Service Mapping, we imported and manually created about 800 service definitions.   We imported them to the Business Service [cmdb_ci_service] table.   Much of the data entered are non-discovered information such as managers, owners,...

phsdm by Giga Expert
  • 2453 Views
  • 3 replies
  • 0 helpfuls

Does credential order or affility take presidence?

I have a situation where I am successfully discovering some switches and even though there is an affinity to an SNMP credential, discovery is still attempting to discover it first using my SSH credentials. I am assuming this is because SSH is turned ...

tomcollins by Tera Contributor
  • 2345 Views
  • 12 replies
  • 5 helpfuls

Resolved! Mass deletion of Records from Computer Table(cmdb_ci_computer)

Hi,  Could any one please guide me on how to delete all records from cmdb_ci_computer table using Glide Record query?( I have tried using "Delete all Records" By going to Tables and Columns but it is not deleting all records at once.)  Thanks and Reg...

We have 3 servers as part of our MFT (Managed File Transfer - FTP ). These three servers have to use a different port for SSH connections. Is there a way to manipulate the Port used by CMDB discovery to use a different port for just these three serve

We have multiple servers as part of our (Managed File Transfer - FTP ). These servers have to use a different port for SSH connections. Is there a way to manipulate Port 22 used by CMDB discovery to use a different port 2022?

animer by Kilo Contributor
  • 1409 Views
  • 3 replies
  • 0 helpfuls

Create Alert from Events Generated by Email

Hello! Here is what I am trying to accomplish. In this specific scenario I want an "Event" generated every time a email comes in with a system error. I then want to create an "Alert" on the 4th email that occurs in a 60 minute window. Here is where I...

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Nic Omaha by Tera Guru
  • 2602 Views
  • 4 replies
  • 3 helpfuls

Resolved! Anyone know how to get current instance in the Service Portal?

Looking for a way to get the current ServiceNow instance from the Server Side or Client Side in a Service Portal widget.   We are building a mailto link and I want to grab the instance name and url for use with the mail to.   Only way I can think of ...

tstocking by Tera Guru
  • 4620 Views
  • 2 replies
  • 4 helpfuls

Report Chart Labels

I have a request pending to update several charts on a dashboard homepage. I cant find any options or documentation related to chart labels or totals. Im looking for two types of labels that are pretty standard for most any reporting tool:1. Data lab...

sreed by Kilo Explorer
  • 4479 Views
  • 6 replies
  • 0 helpfuls