Resolved! onchange event not working for ui_date field type in UI Page?
onchange event not working for ui_date field type in UI Page but it works for ui_date_time field type.Any suggestions?
Forum Posts
How are the floating license are manage in Service Now?
How are the floating license are manage in Service Now?
Resolved! multi-domain (MSP) and shared configuration items
This is my first post to the community board so if I do something I shouldn't I apologize.I managed a Multi-domain (MSP based) ServiceNow instances for a Managed Service company and we recently went live with ServiceNow.Each of our customers are conf...
Has anyone integrated with Siebel?
I have a manager who is asking us to link ServiceNow to Siebel.It would be great to hear from anyone who has done this, or attempted it.Thanks in advance for any information on this!
Resolved! Xml Import(containing records >10000) through Data source from Another Instance
Hi, I am trying to import Xml(which has 30,000 records) through Datasource from Another Instance, i am able to import only 10,000 records even after writing the query "/cmdb_ci_computer.do?sysparam_record_count=40000&XML" . PFB screenshot. May i kno...
Scheduled Report Comes out Blank... sometimes
So, I have a very simple report, which shoots out an email with the report in excel format attached, each morning at 5AM.This report is just a list of open incidents assigned to specific groups. There are always at least 50-100 records in this report...
Resolved! g_form.isNewRecord() gs equivalent
Is there a gs equivalent to the g_form.isNewRecord() ? I find this very useful in client scripts, but sometimes, I see myself wanted to use this in UI Actions that are not client-based as well...
MID Server will not start after instance upgrade
This is just posted for shared community knowledge, I've already solved it.I came into work this morning to reports of a MID Server not running for our dev instance but the test and prod instances were fine. I knew we recently had a patch applied to ...
how to send an email notification to the requester (person signed into service now)
I am attempting to create an email notification that will send an email to the submitter of a task (the person logged in). However I am unclear how to assign it.
SLA/OLA breach alert based on work notes?
Hi,I am working to implement an SLA/OLA breach condition based on if the work notes are updated or not. Any help would be appreciated.Thanks
Service Mapping Credential issue
Hi Friends,I'm trying my hands on service mapping and discovery. I have a set up as below.Virtual box VM - Ubuntu 16 installed on it.ApacheMy SQLWordpress installed on this VM.I saved the SSH credentials in the credential store and ran a normal disco...
MID server thread count is exceeding
Hi,After upgrading to helsinki patch3 I see that our mid server thread count is exceeding and also discovery takes more time to complete the schedules when compared to Fuji version.I see the thread count is around 140 whereas in the config file we se...
Merge Duplicate CIs
I have found several manually created Configuration Items that are duplicates in our CMDB.Is there a way to merge duplicate CIs together, to preserve relationships and references?
Discovering printer
I am Getting eroor like this (SNMP probe timed out. Target is either unreachable or there are no valid credentials for it) while discovering snmp printer. for printer discovery any credentials are required or not?
Information icon on incident form
Hi,Beside Caller field, there is a triangle with an info icon in it.The same icon I need beside 'Sub Category' field [Note: This is not a reference field].On click of that button, it should show all the incidents raised for that sub category.How to i...
