Discovering HP Blade Enclosures

smfoister
Giga Expert

Good morning,

I'm attempting to discover HP Blade Enclosures in an effort to properly populate serial numbers from blade servers. (Blade servers are grabbing a Virtual Connect serial)

I had our server team add a credential to one of the enclosures, I can log into the enclosure manually and ServiceNow authenticates as well. 

However, when a discovery is run against this IP using the SSH credential I'm getting an error "Unknown error code 10 received: HPE BladeSystem Onboard Administrator".

So far all I have done is added a probe parameter to Unix-Classify to allow unsupported shells, and a mid server parameter. Otherwise everything else is OOB.

Has anyone successfully discovered these enclosures? If so, what challenges did you face and how did you overcome?

1 ACCEPTED SOLUTION

Ryan Zulli
ServiceNow Employee
ServiceNow Employee

Hi - I created a probe/sensor customization a few years back which worked from Geneva through Kingston, however since then I have not had an environment or time to update for London/Madrid...etc.  And this update desperately needs a refresh (also convert to pattern) - here is the link to our share site ::

https://developer.servicenow.com/app.do#!/share/contents/2255846_custom_probesensor_hp_bladeschassiscomponents?v=1&t=PRODUCT_DETAILS

hopefully you can pick it apart and make it work for you if not, please let me know and I'll try to assist where I can.

Thanks,

-Ryan

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4 REPLIES 4

Ryan Zulli
ServiceNow Employee
ServiceNow Employee

Hi - I created a probe/sensor customization a few years back which worked from Geneva through Kingston, however since then I have not had an environment or time to update for London/Madrid...etc.  And this update desperately needs a refresh (also convert to pattern) - here is the link to our share site ::

https://developer.servicenow.com/app.do#!/share/contents/2255846_custom_probesensor_hp_bladeschassiscomponents?v=1&t=PRODUCT_DETAILS

hopefully you can pick it apart and make it work for you if not, please let me know and I'll try to assist where I can.

Thanks,

-Ryan

smfoister
Giga Expert

What kind of credential did you use? SSH? If so do you recall what kind of shell you had to add to have it supported?

Ryan Zulli
ServiceNow Employee
ServiceNow Employee

if you look at the update set(s) I didn't use SSH at all, I used a HTTP GET on the service processor which brings back a wealth of info, the 2nd update set contains the internals, Fans, Interconnects, power supplies...etc which I used a read-only SNMP community string.

adimitrov
Tera Contributor

Hello,

I am also experiencing the same issue described in the thread - "Unknown error code 10 received: HPE BladeSystem Onboard Administrator".

SSH credentials are used by ServiceNow to authenticate.

Are there any updates on this issue?

Thank you!