ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Agent Client Collector vs Horizontal Discovery

Hello everyone, Due to various concerns, the client has decided that the agent based approach might be better for them. There are some questions regarding this to which I couldn't find the answers even after searching the docs. 1.) What data exactly ...

pkparti by Tera Contributor
  • 5802 Views
  • 3 replies
  • 2 helpfuls

event managment alerts are getting grouped

Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...

shital6 by Tera Contributor
  • 1552 Views
  • 2 replies
  • 1 helpfuls

Question Azure discovery- cmdb_ci_cmp_resource

Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...

Abhishek41 by Tera Contributor
  • 3069 Views
  • 5 replies
  • 4 helpfuls

Network Router / Switch Discovery State Model

Dear community members, I have a question, we are discovering Network Router and Switches. I would like to change the state when Discovery finds a devices to "Installed". OOTB this doesn't seem to be the case, for Windows Servers this works exactly t...

Community Alums by Community Alums  
  • 1829 Views
  • 4 replies
  • 1 helpfuls

Resolved! Discover Virtual Appliances running WiNG Based OS

Hello, We have an application that runs on Virtual Appliances running WiNG Based OS. The Wing5 platform manages all wireless access points and their configurations for retail environments. Has anyone discovered WiNG OSs. Is it even possible to discov...

Ragini BG by Tera Contributor
  • 1977 Views
  • 5 replies
  • 1 helpfuls

Resolved! Need help to discovery RHV(O-virt)

Hello,  I'm trying to discover my RHV(O-virt).But cannot discover my RHV.I'm following Red Hat Virtualization discovery (servicenow.com) My mid servers can access https://<<RHV  IP>>/ovirt-engine/api    with RHV ID/PW.So I think connection is OK.But ...

HankWoo_0-1711070912587.png
Hank Woo by Tera Guru
  • 1334 Views
  • 2 replies
  • 0 helpfuls

Resolved! HTTPClassyProbe , whats this probe

Hi, When I am running a discovery against a IP, I see below logs: Whats that HTTPClassyProbe  ? Error message: Active, couldn't classify

Nik Amy by Tera Contributor
  • 4258 Views
  • 5 replies
  • 0 helpfuls

Mid Server installation

Hi community ,I was having Vancouver version, I was practicing to run discovery with the Remote Desktop, that discovery course providing, I have downloaded the mid server , But when I was trying to install, I'm getting the following error.I tried wit...

kdp8897_0-1695135715761.png
kdp8897 by Tera Contributor
  • 1477 Views
  • 2 replies
  • 1 helpfuls

Duplicate Hyper-V Virtual Machine Instances Created

I am setting up discovery to run in a data center that uses Microsoft Hyper-V virtualization. Our MID server is using Hyper-V probe discovery. Discovery is creating a server CI and a Hyper-V VM instance CI during the first discovery. However, during ...

theroz by Tera Contributor
  • 2561 Views
  • 4 replies
  • 0 helpfuls

Resolved! Unable to get OAuth Token from Ansible Tower

I've been trying to get the integration set up with Ansible Tower to kick off job templates from the service catalog. We've imported the self-signed certificate from AT to ServiceNow's certificate store, and validated it looks good. I've also set the...

Bryan Cole2 by Giga Contributor
  • 3808 Views
  • 5 replies
  • 1 helpfuls