Discovering Oracle DB instance

[Komal39]

Hello Everyone,

I am trying to discover Oracle DB instance on Linux server. The problem I am facing is that the server is successfully discovered but Oracle DB on Unix does not get triggered at all.

I would like to know what are the things I have to keep in mind in able for me to discover oracle db instance. I am attaching the screenshot for the discovery status as well as classifier. 

[AJ-TechTrek]

Hi Komal,

Please refer the below documentations.

1. Please follow Oracle Discovery Document and validate if Oracle user account is allowed in Unix server with required elevated access
https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/discovery/concept/c_Or...

2. if Elevated access is missing , Please move the user to group with Elevated access to get the details and test if the user access to target Folder is working after moving them to root or other admin group.
https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/refer...

3. here's the link to the doc for Get a process
https://docs.servicenow.com/bundle/quebec-it-operations-management/page/product/service-mapping/task....

Let me know if still this will not help.

Please mark as helpful if its resolved your issue.

Thanks

Ajay Kumar

[Komal39]

Thank you Ajay for your response. 

I am trying to discover Oracle DB running on AIX server. I have activated AIX-ADM and UNIX-ADM probe but still the pattern for Oracle DB on UNIX fails. 

The error I see is:

[rakesh1809]

Hi Komal, I would like to know if you have resolved this issue. I'm facing same issue to discover the Oracle DB and PDB's on UNIX and I do see the same in logs.

Thanks,

Rakesh