Hello! Here is what I am trying to accomplish. In this specific scenario I want an "Event" generated every time a email comes in with a system error. I then want to create an "Alert" on the 4th email that occurs in a 60 minute window. Here is where I...
Looking for a way to get the current ServiceNow instance from the Server Side or Client Side in a Service Portal widget. We are building a mailto link and I want to grab the instance name and url for use with the mail to. Only way I can think of ...
I have a request pending to update several charts on a dashboard homepage. I cant find any options or documentation related to chart labels or totals. Im looking for two types of labels that are pretty standard for most any reporting tool:1. Data lab...
onchange event not working for ui_date field type in UI Page but it works for ui_date_time field type.Any suggestions?
How are the floating license are manage in Service Now?
This is my first post to the community board so if I do something I shouldn't I apologize.I managed a Multi-domain (MSP based) ServiceNow instances for a Managed Service company and we recently went live with ServiceNow.Each of our customers are conf...
I have a manager who is asking us to link ServiceNow to Siebel.It would be great to hear from anyone who has done this, or attempted it.Thanks in advance for any information on this!
Hi, I am trying to import Xml(which has 30,000 records) through Datasource from Another Instance, i am able to import only 10,000 records even after writing the query "/cmdb_ci_computer.do?sysparam_record_count=40000&XML" . PFB screenshot. May i kno...
So, I have a very simple report, which shoots out an email with the report in excel format attached, each morning at 5AM.This report is just a list of open incidents assigned to specific groups. There are always at least 50-100 records in this report...
Is there a gs equivalent to the g_form.isNewRecord() ? I find this very useful in client scripts, but sometimes, I see myself wanted to use this in UI Actions that are not client-based as well...
Is there any sort of method to disable the "Insert a new row..." function on a related list based on the parent record's state?We have a form setup for network route requests. The user fills out some information on a parent record and then adds the...
This is just posted for shared community knowledge, I've already solved it.I came into work this morning to reports of a MID Server not running for our dev instance but the test and prod instances were fine. I knew we recently had a patch applied to ...
I am attempting to create an email notification that will send an email to the submitter of a task (the person logged in). However I am unclear how to assign it.
Hi,I am working to implement an SLA/OLA breach condition based on if the work notes are updated or not. Any help would be appreciated.Thanks
Hi Friends,I'm trying my hands on service mapping and discovery. I have a set up as below.Virtual box VM - Ubuntu 16 installed on it.ApacheMy SQLWordpress installed on this VM.I saved the SSH credentials in the credential store and ran a normal disco...
