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Discovery commands and Storing Credentials in ServiceNow

Henrik Jutterst
Kilo Sage

Question 1

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Is there a page on Docs that show what commands are used in Discovery just like these two pages for Service Mapping?

"Service Mapping commands requiring a privileged user"
https://www.servicenow.com/docs/r/it-operations-management/service-mapping/r_CommandsnCredentials.ht...


"Service Mapping commands not requiring a privileged user"
https://www.servicenow.com/docs/r/it-operations-management/service-mapping/r_NonSudoCommands.html


 

Question 2

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Where can I read a technical documentation on how credentials are stored in ServiceNow instance in order to fulfill security demands?


 

Question 3

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Is there a reason why is ServiceNow Discovery using both WMI and PowerShell for Discovery?

1 REPLY 1

SAI VENKATESH
Kilo Patron

Hi @Henrik Jutterst 

 

Attached is the link that explain you credential Process Flow:

https://www.servicenow.com/docs/r/platform-security/connections-and-credentials/c_ExternalCredential...


thanks and regards

Sai Venkatesh