Discovery Data Precedence rule

[Nisha30]

Hello Experts,

We have discovered CI in environment 

Have multiple Data source - SCCM, Solarwinds , ServiceNow, Cloud etc..

'Discovery Source' was ServiceNow before we had another Data sources. Now since we have other SOurce they have updated the 'Discovery Source' as Solarwinds.

We created Data Precedence rule on CI classes. 

But after next schedule ran it did not updated the 'Discovery Source' Field = ServiceNow.

What has to be done to make it ServiceNow since 'ServiceNow' has been given the lowest order.

Thanks

[SK Chand Basha]

Hi @Nisha30 

Data Precedence Rules always works with 'Reconciliation Rules'. Without 'Reconciliation Rules', 'Data Precedence Rules' doesn't have any effect. 

Please note that the data precedence rules are merged with reconciliation rules  beginning from Paris.

If MultiSource CMDB is enabled use Data Preview Option on the reconciliation rule and recompute once tested.

Please find this below  KB on Discovery Source ignored

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786319

[Nisha30]

Hi @SK Chand Basha 

can you explain a bit more please not clear. 

1.In my snap shot i already configured 'Data Precedence Rule'  which is the only option now.

2. Is there a different plugin 'Multisource CMDB'  like that. I cant find anything on that name. What is the Exact plugin name please.  We are in Yokohama now.

3. I tried running that script in KB article it throws error.

Thanks