Discovery Experience with IBM Storage

[SNFan]

Hi - Has anyone successfully used (CIM) discovery against the following SAN gear? Any experiences to share?

• IBM V7000
• IBM XIV
• IBM SVC
• IBM Flash 840

[SNFan]

I may get some actual experience here in the next few weeks but no promises.

SN mentioned that they had some experience with IBM storage but they had to change some id in the CIM probe as the device returned a type of 'VirtualStorage' instead of 'StorageServer'

[marius_horja]

Hello, I am not doing any progress with discovery of SVC Clusters. On my side I don't have yet Service Now support as they are busy with Service Now development/integration - so for the next months I'm on my own. If you manage to give me some hints, scripts, probes or some xml file (who can integrate all), i will be very grateful.

[stevefrancis]

I just responded to Marius' question about IBM SVCs.   Duplicating the response here:

Our storage server classifier probe looks for 'Array' and 'NAS Head' profiles.   I think IBM SVCs don't have either of these profiles but they do have a profile for 'Storage Virtualizer'.   Your problem might be fixed by adding a criterion for storage virtualizer:

1. Go to the existing probe (https://<instance>.service-now.com/nav_to.do?uri=discovery_classy_cim.do?sys_id=6c83623337302000c7608c00dfbe5dda)

2. Click 'New' under 'Classification Criteria'

3. Add a record with name 'storageVirtualizer' and criterion

        CIM_RegisteredProfile{{RegisteredName='Storage Virtualizer'}}.CIM_ElementConformsToProfile{{ResultClass:'CIM_ComputerSystem'}}.ElementName

[marius_horja]

Awesome! Thanks a lot for your replay ! I am in process of implement and test discovery. (i will ship beers after )

I opened   CIM Classification where i can find:

SMI - WBEM Service       CIM Classification       WBEM Service [cmdb_ci_wbem_service]         1       true      

SMI - Storage Server       CIM Classification       Storage Server [cmdb_ci_storage_server         100       true      

SMI - Storage Switch       CIM Classification       Storage Switch [cmdb_ci_storage_switch] 100         true

If i click new and add storageVirtualizer when i enter criteria: CIM_RegisteredProfile{{RegisteredName='Storage Virtualizer'}}.CIM_ElementConformsToProfile{{ResultClass:'CIM_ComputerSystem'}}.ElementName i receive ERROR at line 1: Expected an assignment or function call and instead saw an expression.

Also what table do you used ? Storage Server ?

[stevefrancis]

You have to edit the "SMI - Storage Server" classifier.   Click on it and scroll down to the "Classification Criteria" section.   Click 'New' there, enter the name & criterion and that's it.

I'd like to stress the "might be fixed" part of my first response.   We don't have an IBM SVC, so my testing has been minimal.   I attached an update set to my first reply that you should be able to use, if you'd prefer.