Issue: When employing a multi domain MID server model in a domain separated instance, controlling which domain the discovered CIs are assigned to during a horizontal discovery can be controlled by ensuring the “Run As” field on the discovery schedul...
I'm currently working on a reasonably advanced script, and due to the lack of any other method for debugging I'm using the good old lots-of-logging technique.However, it seems that timestamp granularity in ServiceNow's syslog table is only down to th...
In today’s dynamic IT environments, maintaining an accurate and reliable Configuration Management Database (CMDB) is critical for effective IT Operations Management (ITOM). For organizations leveraging ServiceNow ITOM Discovery to manage their Linux ...
Hi, We are onboarding the Cloud Discovery in our system and we are missing information of the Lifecycle of the Cloud Discovery OOB product. As is the first release of Cloud Configuration Items in our CMDB, we still not have information about what mea...
Hi, With Firewall Discovery Patterns it seems that the only interfaces that will be created are Network Adapter with IP Addresses and that any Layer 2 interfaces where no IP Address exists do not get created. Am I missing something and do these get c...
Hello Experts. While doing discovery I am getting below Sensor processing error: Sensor error when processing Horizontal Pattern: -----------------------------Stack:com.snc.sw.resulthandlers.HorizontalDiscoveryResultHandler.isHostItemsContainsErrors...
We have just deployed Enterprise Architecture into our environment, We have uploaded all our Business Applications and have sent out Data Certifications to get the majority of the additional Bus App data updated by the IT Application Owners. As this ...
Anyone know how we can monitor Certificates and Client Secrets in Azure AD/Entra ID? We have installed "Certificate Inventory and Management" plugin, but how can we monitor Certificates and Client Secret from Entra ID? Surely there must be an OOB app...
Hi All, i'm trying to create custom dashboard to show service map of spacific application + filtered event's and incident from spacific sources, however i dont see any option or widget to show service map in dashboard. i foudn one widget in CMDB Ser...
We currently have an integration between few applications for event managementsome of these applications are already sending events and we are receiving them but when we are trying to apply the event rules and bind the events/alerts to CI we are faci...
Hello Experts, We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script re...
Hello Team,Has anyone been able to discover Avalanche and HP Thin Client PC's as part of Discovery or Service Graph Connectors?These devices are not managed by Intune or SCCM currently, hence I was unable to get that data from Service Graph connector...
HI All,I have opened the Alert in express list from Service Operations workspace, I wanted to preview the alert so I have selected the alert and clicked on 'enter' as well but unable to preview the alert in Xanadu version.could anyone help me to prev...
Background:We are running ServiceNow Discovery on VMware and it seems like serial number have a different format when the CI is updated from Discovery. Discovery also adds a prefix to the serial number. Question:Is there a setting for this on VMware...
Hi all, We are experiencing an behavior that some CI "managed_by_group" field is being cleared by Business rule "CSDM Data Sync on Reclassification". I was wondering if anyone is aware of the intended usage of this business rule?I see the rule is che...