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Can't Access/Open a file in SNow

Hello Community,I Have been integrating React Native JS to SNow(ServiceNow). I'm not able to get the File that was being uploaded, only the empty file is coming.when i try to send the File Through the Binary data i'm able to get it but our requiremen...

daiva by Tera Guru
  • 242 Views
  • 2 replies
  • 0 helpfuls

Resolved! Service Operations Workspace lists won't load

I need some help. I activated the Service Operations Workspace but for some reason any non-IT user can't access the lists. If they go to the Agent Workspace, all the lists work fine, but in Service Operations Workspace, the lists never load.  

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Mid Server JAR file download for Integration

Hi All, I want to download the mid server JAR file for Snowflake integration with Servicenow to retrieve data and as part o the configuration we need to download the mid server JAR File and submit and but from the below URL i was not sure which is th...

What is CI Catalog?

I am hearing this word frequently from clients "CI Catalog". What is the meaning and what it is meant for? Do we have any feature called CI Catalog? or it is just a name that was provided generally to request items for Configuration Items? Could you ...

Mihir Y by Tera Contributor
  • 200 Views
  • 1 replies
  • 0 helpfuls

Resolved! Guide to Troubleshooting ServiceNow Discovery Issues

Guide to Troubleshooting ServiceNow Discovery IssuesOverviewWhile managing ServiceNow Discovery, various issues related to host connectivity, credential verification, and service configurations may arise. Below are some common discovery errors encoun...

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Selva Arun by Mega Sage
  • 5280 Views
  • 4 replies
  • 1 helpfuls

Resolved! CMDB classes targeted for ACC

Hello All, I need the detail of CMDB classes and attributes which are populated via Agent Client controller.We have such mapping for Discovery, SG-Tanium, SG-SCCM in product document, but I am unable to find for ACC.Can any one help me with this info...

anand9 by Tera Expert
  • 406 Views
  • 1 replies
  • 1 helpfuls

SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable), There are valid SNMP credentials. What else to be verified?

SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable),  There are valid SNMP credentials. What else to be verified?