Resolved! Access to System Events and Jobs Dashboard
Hi all, I would like to give access to the "System Events and Jobs Dashboard" to non-admin collaborators. Is there a way to modify the access rights ? Regards, Karine
Forum Posts
VeloCloud VCE OIDs
Hello Community, I'm looking for knowledge on discovering our VeloCloud VCE router correctly. I have a SNMPv3 creational that validates on the IP when testing. Im running a quick discovery on a single IP at the moment but it returns "Active, couldn't...
Can we update the existing AWS Stack using post provision operation?
Hi All,I have a requirement where i would like to update the stack, for example when the IAM role gets created based on a servicenow request and then the user feels to add/remove certain s3/glue permissions on the existing IAM role, thats when UPDATE...
field mapping between em_event and em_alert
I am new to Event management and I need to do the field mapping of an alert based on the field of the event. need to update the state of the alert based on one of the fields of an event. Is it even possible ?
User not able to login in SNOW from Edge and Chrome browser
Hi All, In our SNOW instance one user from client side is not able to login into SNOW from Edge and Chrome, but he will able to login from firefox. Can anyone help me on this?What is the cause and how can i resolve this?
Need MacOS binary files for Xanadu mid-server
Hi,Xanadu Mid-server build does not have binaries for macOS arm CPU. For ServiceNow Vancouver release, they are available, check the below screenshot for details. We are trying to upgrade our local development to Xanadu release and want to us...
Resolved! Multiple corrélations rules types
Hello Community, I'm trying to make multiple correlations rules but I would like them to be able to interact with each other. For example : 1) Rules Based :Primary -> Host_Check alerts (ping KO for a CI).Secondary -> Any others alerts on the same C...
Binding process events to application CIs (MSSQL, Tomcat, Postgres etc.)
Community, This is a long running challenge in the event management space, but i haven't seen anything specific as a leading practice so i thought i'd ask about what other people have done in this situation. Assume you receive an event from a 3rd...
How safe is password2 type field used in credentials table for Discovery?
We want to implement discovery. Understood that credentials table uses password2 type field which can be easily decrypted usings scripts. So it means its not safe to use this table? If not how to convince customer that its safe?if its really not safe...
Resolved! What are Out of band devices?
As part of discovery, we see that few IPs got discovered as out of band devices. What exactly are those devices?
certificate inventory and management - incidents are being created twice for the expired certificate
Hi,We have a discovery issue with an expired certificate that the system is creating two incidents for the same expired certificate with different numbers and sys_ids. We have tested a certificate: Test 5 and executed the daily job and we have two in...
Alert aggregation
Hello colleagues,I have a question regarding the Group type on alerts. We have out of the box aggregation enabled in our instance so we aggregate alerts in CMDB or Automated groups. I know that Automated groups are created based on CI and metric name...
CMDB health recommended score says not evaluated
Hi, Does anyone know anything I can check to fix the following? On the CMDB health scores, the recommended score is no longer calculating and just says not evaluated. I have tried manually kicking off the job to run the score, but still the same re...
Return the discovery job number from the process calling the ad hoc discovery endpoint.
When executing an ad hoc discovery, return the discovery job number from the process calling the ad hoc discovery endpoint.The operations team should be able to retrieve the Discovery Job Number for querying other data from the job.
Discovery last_discovered date not correct
Where does the last_discovered date get generated? We have noticed a discrepancy in the dates. Even if we do a Quick Discovery on a computer, the last_discovered date does not reflect the discovery that was just done. Can someone just point me in the...
