Discovery failed due to IRE Engine error.

venkram
Tera Contributor

3 hours ago

we are facing an issue during Discovery where the IRE fails, and the discovered data is not processed into the CMDB.

 

 

venkram_0-1769514061319.png

 

Has anyone faced similar issue before? Any guidance from the community would be appreciated.

 

@Ankur Bawiskar ,

@Dr Atul G- LNG ,

@AJ-TechTrek 

 

0 Helpfuls
  • 62 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

2 hours ago

I am not sure mate this. Log a Now support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

DaveHertel
Kilo Sage
In response to Dr Atul G- LNG

43m ago

I agree with Dr. Atul G.  --- this error is very unusual.  This is way beyond the norm for Discovery error/troubleshooting.   Your best bet is to engage ServiceNow via HI ticket on this.. IMHO

 

Dave

0 Helpfuls