Discovery failing - WMI Classify - "timed out after PT5M"

jcanjura
Mega Expert

Hi,

Discovery is failing on some Windows servers with the error below:

- Test Credentials works fine on the target box.
- Also saw the exact error described on KB0781997, and made the suggested change but that didn't help.

 

Error:

error="Command [snc-decode-command 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 | invoke-expression] timed out after PT5M" probe_time="402551" result_code="81">
<result error="Command [snc-decode-command 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 | invoke-expression] timed out after PT5M"/>

 

Any initial clue on the root-cause will be greatly appreciated.

Thanks.

1 ACCEPTED SOLUTION

Sonia Shridhar1
Giga Contributor

@jcanjura Have you tried increasing wmi_timeout ?

Please see this link it will be helpful

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/mid...

 

I hope the answer helps, Kindly Mark  Correct or ???? Helpful if applicable., So that others get benefited in future for similar issues...

View solution in original post

6 REPLIES 6

Good ..no problem at WMI Ports.

is above error happening on all Servers of windows?

Aayush Jain1
Kilo Contributor

I was also facing this issue so i just added a configuration parameter in mid server mid.windows.probe_timedout and set it for 3000 and that is resolved