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Setting up ansible spoke on integration hub with an awx server

I am trying to setup the ansible spoke in integraration hub using Oauth2 authorization. However when I try to get an authorization token I get "http error 401 unauthorized" as the returned message.  I followed this documentation, https://docs.service...

john54 by Kilo Explorer
  • 1366 Views
  • 3 replies
  • 0 helpfuls

Out-of-band device discovery questions

I have a few questions regarding out-of-band device (OOBD) discovery.  I have read the document on ServiceNow's site about how to do it, and we have some out-of-band devices (OOBD) discovered which leads me to these questions: 1.  Why does the OOBD l...

Resolved! JEA

Hi,Can we use local admin with JEA for SNOW Discovery?  Does JEA require adminshare ? Please share any reference links or docs available?

Resolved! AS/400 Discovery Patterns

How to import AS/400 Discovery Patterns into Personal Instance and check if we need any other credentials , Access or  Permission? Please provide any service now docs if available. Thanks in advance.

sravani35 by Kilo Contributor
  • 1520 Views
  • 1 replies
  • 0 helpfuls

Failure(s) with available Windows credentials from the instance

@Ashutosh Munot  , @doug.schulze    We have two devices build with 2019 OS and both devices were opened firewall , both are same configuration One device able to discovery and another one isn'tdiscovering properly ( Failure(s) with available Windows ...

sukran by Mega Sage
  • 1896 Views
  • 2 replies
  • 2 helpfuls

Resolved! We would like to avoid discovering end user devices (laptops / desktops) from ServiceNow Discovery as we have SCCM for pulling in information for these devices. Any suggestions?

We would like to avoid discovering end user devices (laptops / desktops) from ServiceNow Discovery as we have SCCM for pulling in information for these devices,  Do you have any best practices around this? Any tips & tricks? Suggestions? Thx,Sanya

Sanya2 by Tera Contributor
  • 2179 Views
  • 4 replies
  • 3 helpfuls

VMware Snapshot activity

Have anyone tried oob snapshot activity to take snapshot for vmware instance ? ServiceNow docs do not have detailed info except the input variables required. I have provided the input variables but response is always timing out as below. 'error="Time...

Bharath40 by Giga Guru
  • 1496 Views
  • 8 replies
  • 1 helpfuls

Resolved! em_event table additional_Info field is returning [object Object]

We are using Rest API via PowerShell (Invoke-RestMethod),In order to insert records in the event [em_event] table with a single call, using the web service API. We successfully inserting events to the em_event table,But the only problem is with the a...

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edwio by Mega Contributor
  • 3648 Views
  • 14 replies
  • 1 helpfuls

Resolved! ArrayUtil - Unique function

Hi, I'm trying to remove duplicates using the arrayUtil function using the below code. But it's not helped to resolve. Can you help me to understand where the issue is? The expected result is to remove the duplicate in x instead it's printing what pr...

ersureshbe by Giga Sage
  • 2139 Views
  • 12 replies
  • 3 helpfuls

Resolved! Need Help with SNMP OID

Hi,   I'm having issues with Discovery on Wyse Terminals (Teradici 7030). I can't populate the serial number.I believe the problem is with the OID. Does anyone know how to get the correct OID to pull serials numbers through snmp for this model?   Tha...

Mike_R by Kilo Patron
  • 2026 Views
  • 6 replies
  • 1 helpfuls

Correlation id and object id field missing

Dear All,   The window server which are hosted on aws are populated into windows server table correctly  but the correlation id and object id is missing for these servers. Any idea how to get these values.   Regards, Anshu  

Aruba Wired/Wireless Integration

I've been asked the question about the feasibility of an integration between ServiceNow and Aruba. In its simplest terms does anyone know if Aruba can be integrated with ServiceNow. I have asked the question of, "what would you like the integration t...

Alex Ward by Mega Guru
  • 3699 Views
  • 7 replies
  • 3 helpfuls