Discovery Fundamentals Create itunes Process Classifier

[christopher6724]

Hi everyone I have spent a few hours trying to get this to work i created my process classification for itunes the process looks correct but when i run a quick discovery something is not right please help Thank you

[SK Chand Basha]

Hi @Community Alums 

If you implemented correct, again facing issue with validation just raise a case it will be validated. 

[tbarton]

Currently in the same boat.. nice to see someone yesterday is having the same issue. i wonder if there is a bug. i've been stuck on this for hours. 

[AmeerS]

The issue is with condition mentioned

• Condition: Name | contains | iTunes | AND | Parameters | does not contain | Helper

Just change the condition as below

• Condition: Parameters | contains | iTunes | AND | Parameters | does not contain | Helper

[ShantanuB]

Discovery Definition > Applications

[AJ-TechTrek]

Hi @christopher6724 ,

Please refer the my Channel - TechTrek with AJ and Refer the ITOM Batch 3 and from Day 20 for iTune Pattern and Classifier, where i have covered the All labs of Discovery, Apart from that Batch is complete ITOM training including CMDB, Discovery, Event Management and Service Mapping.

https://www.youtube.com/watch?v=BxKFTvwnnqI&list=PLXRgDc4BgFSwbng6_F85D9VSCBPnSdNiU&index=20

https://www.youtube.com/watch?v=ddKONfRSwfA&list=PLXRgDc4BgFSwbng6_F85D9VSCBPnSdNiU&index=21

https://www.youtube.com/watch?v=bSvgsw08XeA&list=PLXRgDc4BgFSwbng6_F85D9VSCBPnSdNiU&index=22

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
 

Thank You
AJ - TechTrek with AJ - ITOM Trainer
LinkedIn:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
Topmate:- https://topmate.io/aj_techtrekwithaj (Connect for 1-1 Session)
ServiceNow Community MVP 2025