Discovery is not updating the Model ID and Manufacturer

[Uday Gonuguntla]

Hello Experts,

I have discovered UPS device but Model ID and Manufacturer fields are empty. 

When i checked in ECC queue and SNMP OID's input payload, model ID is already there. I am not understanding why discovery is not updating that data.

Please help me....

Thanks in advance. 

[patrickdeca]

Are you using probes are patterns? Can you share a small sample of the payload where it has the model info and the sysobjectid?

[Uday Gonuguntla]

Hello @Patrick DeCarlo 

we are using probes. please see below input of SNMP- Classify. OID and model are highlighted in red color.

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<results probe_time="7881" result_code="0">

<result source="10.145.2.16">

<snmp host="10.145.2.16" ip="10.145.2.16" timed_out="false">

<iso oid="1">

<org oid="1.3">

<dod oid="1.3.6">

<internet oid="1.3.6.1">

<mgmt oid="1.3.6.1.2">

<mib-2 oid="1.3.6.1.2.1">

<system oid="1.3.6.1.2.1.1">

<sysName oid="1.3.6.1.2.1.1.5" type="SnmpOctetString">USALNUPS01</sysName>

<sysUpTime oid="1.3.6.1.2.1.1.3" type="SnmpTimeTicks">604990870</sysUpTime>

<sysDescr oid="1.3.6.1.2.1.1.1" type="SnmpOctetString">

APC Web/SNMP Management Card (MB:v4.1.0 PF:v6.4.0 PN:apc_hw05_aos_640.bin AF1:v6.4.0 AN1:apc_hw05_sumx_640.bin MN:AP9630 HR:05 SN: ZA1230014640 MD:07/20/2012) (Embedded PowerNet SNMP Agent SW v2.2 compatible)

</sysDescr>

<sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.318.1.3.27</sysObjectID>

</system>

<ip oid="1.3.6.1.2.1.4">

<ipForwarding oid="1.3.6.1.2.1.4.1" type="SnmpInt32">2</ipForwarding>

<ipForwDatagrams oid="1.3.6.1.2.1.4.6" type="SnmpCounter32">0</ipForwDatagrams>

<ipAddrEntry instance=".10.145.2.16">

<ipAdEntAddr type="SnmpIPAddress">10.145.2.16</ipAdEntAddr>

<ipAdEntIfIndex type="SnmpInt32">2</ipAdEntIfIndex>

<ipAdEntNetMask type="SnmpIPAddress">255.255.255.0</ipAdEntNetMask>

</ipAddrEntry>

<ipAddrEntry instance=".127.0.0.1">

<ipAdEntAddr type="SnmpIPAddress">127.0.0.1</ipAdEntAddr>

<ipAdEntIfIndex type="SnmpInt32">1</ipAdEntIfIndex>

<ipAdEntNetMask type="SnmpIPAddress">255.255.255.255</ipAdEntNetMask>

</ipAddrEntry>

<ipNetToMediaEntry instance=".2.10.145.2.253">

<ipNetToMediaIfIndex type="SnmpInt32">2</ipNetToMediaIfIndex>

<ipNetToMediaPhysAddress type="SnmpOctetString">50 3d e5 85 96 48</ipNetToMediaPhysAddress>

<ipNetToMediaNetAddress type="SnmpIPAddress">10.145.2.253</ipNetToMediaNetAddress>

</ipNetToMediaEntry>

<ipNetToMediaEntry instance=".2.10.145.2.254">

<ipNetToMediaIfIndex type="SnmpInt32">2</ipNetToMediaIfIndex>

<ipNetToMediaPhysAddress type="SnmpOctetString">00 00 0c 07 ac 6e</ipNetToMediaPhysAddress>

<ipNetToMediaNetAddress type="SnmpIPAddress">10.145.2.254</ipNetToMediaNetAddress>

</ipNetToMediaEntry>

</ip>

<upsMIB oid="1.3.6.1.2.1.33">

<upsObjects oid="1.3.6.1.2.1.33.1">

<upsIdent oid="1.3.6.1.2.1.33.1.1">

<upsIdentManufacturer oid="1.3.6.1.2.1.33.1.1.1" type="SnmpOctetString">APC</upsIdentManufacturer>

<upsIdentName oid="1.3.6.1.2.1.33.1.1.5" type="SnmpOctetString">USALNUPS01</upsIdentName>

<upsIdentModel oid="1.3.6.1.2.1.33.1.1.2" type="SnmpOctetString">Smart-UPS 3000</upsIdentModel>

</upsIdent>

<upsOutput oid="1.3.6.1.2.1.33.1.4">

<upsOutputNumLines oid="1.3.6.1.2.1.33.1.4.3" type="SnmpInt32">1</upsOutputNumLines>

</upsOutput>

</upsObjects>

</upsMIB>

<interfaces oid="1.3.6.1.2.1.2">

<ifEntry instance=".1">

<ifIndex type="SnmpInt32">1</ifIndex>

<ifDescr type="SnmpOctetString">LOOPBACK</ifDescr>

<ifType type="SnmpInt32">24</ifType>

<ifPhysAddress type="SnmpOctetString"/>

<ifAdminStatus type="SnmpInt32">1</ifAdminStatus>

<ifOperStatus type="SnmpInt32">1</ifOperStatus>

</ifEntry>

<ifEntry instance=".2">

<ifIndex type="SnmpInt32">2</ifIndex>

<ifDescr type="SnmpOctetString">vmac0</ifDescr>

<ifType type="SnmpInt32">6</ifType>

<ifPhysAddress type="SnmpOctetString">00 c0 b7 96 fa af</ifPhysAddress>

<ifAdminStatus type="SnmpInt32">1</ifAdminStatus>

<ifOperStatus type="SnmpInt32">1</ifOperStatus>

</ifEntry>

</interfaces>

</mib-2>

</mgmt>

<private oid="1.3.6.1.4">

<enterprises oid="1.3.6.1.4.1">

<apc oid="1.3.6.1.4.1.318">

<products oid="1.3.6.1.4.1.318.1">

<hardware oid="1.3.6.1.4.1.318.1.1">

<ups oid="1.3.6.1.4.1.318.1.1.1">

<upsIdent oid="1.3.6.1.4.1.318.1.1.1.1">

<upsBasicIdent oid="1.3.6.1.4.1.318.1.1.1.1.1">

<upsBasicIdentModel oid="1.3.6.1.4.1.318.1.1.1.1.1.1" type="SnmpOctetString">Smart-UPS 3000</upsBasicIdentModel>

<upsBasicIdentName oid="1.3.6.1.4.1.318.1.1.1.1.1.2" type="SnmpOctetString">USALNUPS01</upsBasicIdentName>

</upsBasicIdent>

</upsIdent>

</ups>

</hardware>

</products>

</apc>

</enterprises>

</private>

</internet>

</dod>

</org>

</iso>

</snmp>

</result>

<parameters>

<parameter name="mid_selector_details" value="{"mode":"specific_mid"}"/>

<parameter name="agent" value="mid.server.USSUMSPSNSAPP11"/>

<parameter name="use_class" value="discovery_classy_snmp"/>

<parameter name="source" value="10.145.2.16"/>

<parameter name="port_probe" value="9803b0150a0a07030014493c58138458"/>

<parameter name="sys_id" value="603e98ec1b938450b794a827bc4bcbd9"/>

<parameter name="from_host" value=""/>

<parameter name="sys_created_on" value="2020-02-27 15:51:24"/>

<parameter name="sys_domain" value="global"/>

<parameter name="used_by_discovery" value="true"/>

<parameter name="oid_spec_list" value="table private.enterprises.cisco.ciscoMgmt.ciscoHsrpMIB.ciscoHsrpMIBObjects.cHsrpGroup.cHsrpGrpTable cHsrpGrpVirtualIpAddr table mgmt.mib-2.entityMIB.entityMIBObjects.entityPhysical.entPhysicalTable entPhysicalContainedIn(=0),entPhysicalSerialNum,entPhysicalModelName,entPhysicalDescr,entPhysicalMfgName walk mgmt.mib-2.system.sysDescr walk mgmt.mib-2.system.sysObjectID walk mgmt.mib-2.system.sysName walk mgmt.mib-2.system.sysUpTime table mgmt.mib-2.host.hrDevice.hrDeviceTable hrDeviceType,hrDeviceDescr walk mgmt.mib-2.host.hrSystem.hrSystemUptime walk mgmt.mib-2.host.hrSystem.hrSystemProcesses walk mgmt.mib-2.host.hrSystem.hrSystemMaxProcesses table mgmt.mib-2.interfaces.ifTable ifIndex,ifDescr,ifType,ifPhysAddress,ifAdminStatus,ifOperStatus table mgmt.mib-2.printmib.prtGeneral.prtGeneralTable prtGeneralSerialNumber walk mgmt.mib-2.dot1dBridge.dot1dBase.dot1dBaseBridgeAddress walk mgmt.mib-2.dot1dBridge.dot1dBase.dot1dBaseType walk mgmt.mib-2.dot1dBridge.dot1dBase.dot1dBaseNumPorts walk mgmt.mib-2.ip.ipForwarding walk mgmt.mib-2.ip.ipForwDatagrams table mgmt.mib-2.ip.ipAddrTable ipAdEntAddr,ipAdEntIfIndex,ipAdEntNetMask table mgmt.mib-2.ip.ipNetToMediaTable ipNetToMediaIfIndex,ipNetToMediaPhysAddress,ipNetToMediaNetAddress walk iso.org.dod.internet.private.enterprises.cisco.temporary.chassis.chassisId walk iso.org.dod.internet.private.enterprises.foundry.products.switch.snChassis.snChasGen.snChasSerNum table private.enterprises.cisco.ciscoMgmt.ciscoVtpMIB.vtpMIBObjects.vlanInfo.vtpVlanTable vtpVlanType walk mgmt.mib-2.bgp.bgpVersion walk mgmt.mib-2.bgp.bgpLocalAs walk mgmt.mib-2.bgp.bgpIdentifier walk mgmt.mib-2.upsMIB.upsObjects.upsOutput.upsOutputNumLines walk mgmt.mib-2.upsMIB.upsObjects.upsIdent.upsIdentName walk mgmt.mib-2.upsMIB.upsObjects.upsIdent.upsIdentManufacturer walk mgmt.mib-2.upsMIB.upsObjects.upsIdent.upsIdentModel walk iso.org.dod.internet.private.enterprises.apc.products.hardware.ups.upsIdent.upsBasicIdent.upsBasicIdentModel walk iso.org.dod.internet.private.enterprises.apc.products.hardware.ups.upsIdent.upsBasicIdent.upsBasicIdentName walk iso.org.dod.internet.private.enterprises.apc.products.hardware.masterswitch.sPDUIdent walk iso.org.dod.internet.private.enterprises.novell.mibDoc.nwServer.nwSystem.nwSysServerName table mgmt.mib-2.dot1dBridge.qBridgeMIB.qBridgeMIBObjects.dot1qVlan.dot1qVlanCurrentTable dot1qVlanStatus"/>

<parameter name="state" value="ready"/>

<parameter name="snmp_stage" value="classify/identify"/>

<parameter name="resolve_oid" value="false"/>

<parameter name="probe_name" value="SNMP - Classify"/>

<parameter name="discover" value="CIs"/>

<parameter name="debug" value="false"/>

<parameter name="response_to" value="932e90acdb1780d0c28c81a9489619b4"/>

<parameter name="from_sys_id" value=""/>

<parameter name="priority" value="0"/>

<parameter name="agent_correlator" value="1e2ed02cdb1780d0c28c81a948961949"/>

<parameter name="probe" value="930a60500a0a0b61006f83edd300f689"/>

<parameter name="processed" value=""/>

<parameter name="error_string" value=""/>

<parameter name="sequence" value="17087586f330000001"/>

<parameter name="javascript_handlers" value="UPSHandler,APCHandler,NetwareHandler"/>

<parameter name="port" value="161"/>

<parameter name="cidata" value="<CIData><data><fld name="ip_address">10.145.2.16</fld></data></CIData>"/>

<parameter name="name" value="SNMP - Classify: 36 OIDs"/>

<parameter name="topic" value="SNMP"/>

<parameter name="queue" value="output"/>

<parameter name="ecc_queue" value="603e98ec1b938450b794a827bc4bcbd9"/>

<parameter name="use_snmp4j" value="true"/>

</parameters>

</results>

[patrickdeca]

Did you add this new OID to the SNMP OID table within SN with Model and Manufacturer information?

[Uday Gonuguntla]

@Patrick DeCarlo 

is it mandatory to add SNMP OID? 

Because payload already has all the data of manufacturer and model name.

why can't discovery update the CI with payload data?