Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Issue configuring Mid Server

I was recently trying to install midserver on my windows server installed on VMware workstation. For that I have downloaded midserver installation zip file from my PDI which is on rome relase. But, unfortunately that file is missing installer.bat fil...

AmishRanjan1 by Tera Contributor
  • 2555 Views
  • 3 replies
  • 3 helpfuls

SSH Private Key credentials - Discovery

created 12h ago (edited 6m ago) in Developer Community   I am trying to configure Discovery credentials for Linux/Unix devices and have a few questions. 1. Do we need to generate SSH private key from MID Servers only? 2. Do we need to store Pr...

reddys by Kilo Contributor
  • 2553 Views
  • 5 replies
  • 5 helpfuls

Resolved! Storage Array and Storage Switch Discovery

Dear team, Can you please let us know if OOB ServiceNow can discover Below Storage Arrays VNXVMAXUnityCenteraRecover Point  below Storage Switches Cisco FC SwitchesEMC FC Switches

Resolved! Payload length 5712574 exceeded limit of 5000000

Hi All, In Discovery log i am getting below error. " Payload length 5712574 exceeded limit of 5000000 ". to fix this we needs to change "mid.discovery.max_payload_size" property value. But this Global parameter. i cheeked in  system properties, Disco...

Resolved! There is no matching event rule but an alert is created. Why??

I am creating event rule to create alert on certain condition. During the test, my test "OK" event got an alert created (see the screenshot) but when I pressed the "Check Processing of event" UI link at the bottom. It shows "Could not find any rules ...

find_real_file.png

I have a doubt regarding the password type and encryption as well as decryption. Can we decrypt the password (not in servicenow), in scripts such that the passwords wont be visible in the ECC Queue

Hi All,I have a doubt regarding the password type and encryption as well as decryption. Can we decrypt the password (not in servicenow) but in scripts such that the passwords won't be visible in the ECC Queue of the Servicenow.I have given the field ...

njay by Kilo Contributor
  • 1898 Views
  • 6 replies
  • 0 helpfuls

Failed to execute WMI command on host XX.XXX.XX.XXX command: %SystemRoot%\system32\netstat -a -n -o | %SystemRoot%\system32\findstr /R ":XXX" error message: Adding target to blacklist. No valid credential found for type [Windows]

Hello everyone, I am working on few service maps where am trying to run discovery the following error is coming up  for most of the windows server, "Failed to execute WMI command on host XX.XXX.XXX.XXX command: %SystemRoot%\system32\netstat -a -n -o ...

RACI - Event Management (ITOM)

Hello, We are implementing Event Management for a customer. Please can someone help with a RACI Matrix (responsible, accountable, consulted and informed) as a part of the process. Thanks a lot.    

Arnab13 by Tera Contributor
  • 2819 Views
  • 2 replies
  • 1 helpfuls

IP Switch discovery - Active, couldn't classify

Hello, I am receiving 'Active, couldn't classify error and stopping at SNMP - Classify probe while running the discovery, this is only with fewer devices. All other devices discovery just works fine. I've consulted ENS to inquire about these devices,...

find_real_file.png
Paul125 by Kilo Guru
  • 3172 Views
  • 10 replies
  • 4 helpfuls

Resolved! Chromebook Discovery

Has anyone had luck discovering Chromebooks?  I'm using Quick Discovery and it fails at the Shazzam probe.  Running London.

Jerry32 by Tera Contributor
  • 2659 Views
  • 7 replies
  • 10 helpfuls