Mid Server status down after upgrade
Hi, one of our production Mid server is Down, and patch upgrade failed. upon a bit of investigation found the below. Can I please get some guidance on this. Thanks
Forum Posts
How do I take the CMDB Fundamentals micro-certification exam?
I'm working through the CMDB Fundamentals training path. I completed steps 1 - 3 and am now eligible to take the "Configure the CMDB" micro-certification (i.e. Step 4). But I don't see how to register. I checked email and didn't see anything. I assum...
Reporting on incidents created between certain times daily
I am looking on creating a report that would find out how many incidents were created in my instance between X and Y hours of a day, for X months. ServiceNow support said there was not a basic functionality to perform this kind of report, so I turn t...
Discovery Parse command output - convert to list and insert into fields.
Hi, I am trying to parse the output of this command to a field. But I am getting blank values.In Log I can see it is in list but I am unable to parse in list can someone guide how can we do it ?
Resolved! Transform table operation not updating fields on CI.
Hi,I have a custom pattern that fetched Last Reboot date and Last Patch date of Windows Ci. I am doing transform table operation to insert the record in the fields but it is not updating, In discovery logs, it shows setAttribute with correct record. ...
Which table to be used for CI status updates
Dear All, I have one ask from client, I am wondering which table I should be creating this BR on: cmdb_ci or cmdb_ci_hardware. Rule needed for the following: If the Status(install_status) = Absent, Retired or In Stock then the Operational Status shou...
CI Retired and Un retired
Hello Team , One of the CI has been retired in past by my collogue for some reason , now I want to make the same CI unretired Real time scenario :End user trying to create incident and trying the pick the CI from drop down list but that CI he ...
Resolved! How to create new report for Vcenter which contain name of VM machine.
Can somebody guide me with exact step- How to create new report in CMDB for list of VCenter with virtual machine name. Means we can able to see which CCenter is associate with VM machine .
IP Switch discover as duplicate in ServiceNow Discovery
Hi, There is a IP Switch in ServiceNow discovery keeps getting discovered via ServiceNow with the same name and serial number, but with the different IP address. Please suggest what to do to resolve this issue. Thank you
ITOM License details
Hi, I am looking to find if there is a way to track the details that show how ITOM licenses are consumed. We can see visual dashboard but not able to drill down to the details. Thank you!
For Linux Serve Discovery Pattern, Under Linux-Storage step we have one more step 16.117(Update total disk space on Linux CI).
For Linux Serve Discovery Pattern, Under Linux-Storage step we have one more step 16.117(Update total disk space on Linux CI). We have to ignore one table space i.e File system(cmdb_ci_file_system). To Achieve this I have removed file system space fr...
Combining Tag base and manul service mapping
Is it possible to combine a tag base application service map with manual mapping? For example, we have tag base service map created, but we also want to show that this application service also has an upstream relationship to a different application s...
Passwords for Discovery Credentials
We still see too many discovery credential issues with our Windows and Linux servers. Our windows servers are domain joined with a few exceptions that are in work groups. Our Linux servers are not domain joined and have the credential installed via s...
Resolved! Parsing error : unexpected token next to my return
Hi, i am not sure why this error in coming and how can we remove it.
Resolved! Cancel confirm window after clicking cancel button
Hi SN folks, What can I use to configure a confirm pop up - when clicking cancel button on the change form. If user press cancel - It will ask confirmation, if press OK - cancel change- if cancel It must return to change form without cancelling the ...
