Discovery of Laptop and desktop using Discovery

[nareshTT]

Hello Friends, 

I have received a requirement and against that requirement we need to discover EUC devices like Laptop ad desktop using ServiceNow Discovery.  As per my understanding we can make use of discovery to discover these CIs . Am i correct in my understandings ? Any reference to kickstart this activity would be highly appreciated.  

Regards,

Amit N

[J Siva]

Hi Naresh,
Integrating ServiceNow with Intune would be the best way to discover the EUC devices.
Please find below doc to get more info on SN MS Intune spoke.

https://www.servicenow.com/docs/bundle/xanadu-integrate-applications/page/administer/integrationhub-...
Regards,
Siva

[nareshTT]

Hello Siva,

I agreed with you that Intune plugin would be the best way but unfortunately We do not have intune option. hence working on ServiceNow discovery. 

[SK Chand Basha]

Hi @nareshTT 

I would suggest agent based discovery for EUC devices it give more granular data than compare to IP based Discovery, if you wants to see the software Usage data you will get it via Agent based discovery. 

Mark it Helpful and Accept Solution!! If this helps you to understand. 

[Selva Arun]

Hi,

Please find the community post below, which would be a great starting point if you haven't checked it out yet:

https://www.servicenow.com/community/itom-forum/euc-devices-discovery/m-p/953552/page/2

https://www.servicenow.com/community/sam-blog/which-cmdb-ci-class-is-correct-for-laptops-and-desktop...

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

Thank you for your consideration.

 Selva Arun