Discovery of Storage Devices

[Kuldeep Kumavat]

Hi,

We have a requirement to discover the below storage devices:

1. Hitachi HNAS 3080 & 4060

2. HP EVA 4400

Wanted to know the pre-requisites for discovering the storage devices. What information or configuration is needed to be done at the storage end.

Has anyone managed to successfully discover any of these devices.

[BenPhillipsSNC]

Hi Kuldeep,

This article may help you. If you don't already have an identifier or classification for these devices you might want to create one.

Discovery Identifiers - ServiceNow Wiki

Device Classification

When a classification probe runs, it returns the device class and operating system (if the device is a computer).

• Computer
• Printer
• Netgear
• UPS

When you enable Identifiers, Discovery Classification determines what identity probe to launch. For example, if the device class returned is Computer, and the operating system is Linux, then the classification record launches the pre-configured Linux - Identity multiprobe. The out-of-box ServiceNow system has identity probes configured for each classification, in addition to exploration probes, that can be launched after the results are evaluated.

To view all probes triggered by a classification, navigate to Discovery Definition > Classification. Computers are listed by operating system. Non-computer classes use SNMP probes. The identity probe is listed in the Triggers Probes Related List and is launched only when Identifiers are enabled. You can use the probes provided or click Edit to select different probes. Click New to create a custom probe.

[BenPhillipsSNC]

Hi Kuldeep

If my response was helpful, please mark it as helpful answer. If it answered your question, mark it accordingly. Thanks

[Ankush13]

Storage discovery will be done with CIM. I suggest going through this and this article to understand how it will work. Second link will give you with requirements for its discovery.

[rammohanrao]

Hi Kuldeep,

Was this issue resolved.

Regards,

Ram.