Hello, If you have IRE enabled for non-cmdb classes like core_company table and you have a robust transform map for it.1. Will the robust transform automatically use IRE for company table instead of coalesce?2. Do we need to enable IRE somewhere lik...
Hi All,I am facing a strange issue with discovery. A Windows server with 3 Display names. Every time Discovery runs Interestingly, the host name is not changing and is coming as correctly. Like :MID Server User TESTField changes•Display Namevmsdibcht...
I am trying to implement the coalesce condition dynamically based on the data being sent via excel file for uploading the data in the Batch Job Table (cmdb_ci_batch_job).I have below fields:System - Drop down field with values as 'None', 'SAP', 'Serv...
Hi, I am new to service mapping, I need some understanding on service mapping pattern. I will really appreciate your time and effort to respond to this. 1) In what all scenarios, custom patterns are required to be created for Service Mapping (not dis...
Can someone help define the criteria of Patterns for Service Mapping on the basis of simple, medium and complex pattern?
Can Service Mapping provide the details/view of software and hardware model? Or Enterprise Architecture - TPM needs to be used for this? Your response will be greatly appreciated.
Hi All, Anyone please let me know the process and configured required to setup amazon s3 spoke in the Instance and flows along with AWS setupRequirement is to have AWS S3 for migrating all attachments from ServiceNow to Amazon s3 bucket and as well a...
While trying to discover a Switch I am getting the following Error: Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
Hi, can someone please confirm if com.snc.cmdb.wiz connector is included under ITOM discovery licenses or is it a paid connector?
Hi Everyone , I have got a requirement where i need to update group members count in one of the field in group table , for this i have created one field -u_member_count and updated the below script in fix script . and i have around 30k groups in th...
Hi Everyone, We are using pattern based discovery method to get the Kubernetes CIs for Azure. We are successfully getting all the CIs using the Kubernetes pattern which is creating schedules for each one of the clusters. We are getting all the tags a...
Hello, I've setup a discovery schedule to pull certificates from our Microsoft CA and it is discovering and importing certs into ServiceNow. However, I'm seeing an issue where the valid from and valid to dates are completely incorrect. Has anyone els...
Hello Team, May I know what is Availability Group in service now discovery? and Availability Group name for SolarWinds SQL Database Cluster. Consists of 2 server. Does SN discover Availability Groups?
My client would like the ability to print a shipping label from the location table. For shipping of hardware to stores. From the Locations table is there a way to print a lable? Currently, it is done manually create shipping labels for packages. Any ...
Hello,We have implemented ACC V on Linux Servers we see it brings software installs on that machine but does not brings install location of software
