Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Query BR issue when runs for specific role

There is an issue when query before BR runs, the encoded query works fine when checked as admin but for a custom roleA for which it should run, only returns few record compare to checking the encoded query with admin role.I have checked ACL, there is...

abhilashsg by Tera Contributor
  • 1348 Views
  • 6 replies
  • 1 helpfuls

Discover FreeBSD servers

I see a lot of old posts about this so I thought I would ask to get some update answers. Can we discover FreeBSD servers in ServiceNow using discovery? What is the best way to go about this, can we do it without creating a new custom pattern? Thanks!

Karlie by Tera Contributor
  • 1013 Views
  • 3 replies
  • 1 helpfuls

Resolved! SQL DB discovery issue

While Discovering windows device we got error on SQL DB  Executing WMI query on host: ip address x.x.x.x with namespace: root/Microsoft/SqlServer and query: SELECT Name FROM __NAMESPACE Error during execution of Windows command: executeQuery -Namespa...

sukran by Mega Sage
  • 3623 Views
  • 6 replies
  • 0 helpfuls

Field value change of server in CMDB

Hello Servicenow Experts,   Need your support, we’ve changed the location for mentioned servers against the change request, however latest location is also update for  window server  in the AMDB but not in the CMDB, please helpI am facing one challen...

ayush_g by Tera Contributor
  • 1163 Views
  • 7 replies
  • 0 helpfuls

Resolved! AWS Certificate Manager Spoke

Hi All, I have a question regarding the AWS Certificate Manager spoke prerequisite. In the prerequisite section of the documentation, it is mentioned that we need a user with full access to AWS Certificate Manager.What does full access mean? could an...

Resolved! Need to understand the Agent Client collector (ACC) and ACC-V

Hello All, We have requirement to discover workstations and the software running on them . We are planning to do it using ACC-F and ACC-V. I have few confusion how does ACC discover the computer. Earlier we had SCCM where we used to do it using diffe...

mdaquibkhan by Tera Contributor
  • 9007 Views
  • 6 replies
  • 2 helpfuls