Atto technology storage device discovery
Hi, We have a requirement to discovery ATTO technology storage switches in ServiceNow. How can it be done? any KB article on the same.
Forum Posts
SNMP Classification Issue
The Network is getting discovered by one Mid server but not getting discovered by other mid server what might be the issue .if you anyone faced this type of issue kindly provide a resolution for that.
How to Setup Health Log Analytics?
How to Setup Health Log Analytics?Any steps will be helpful
Downstream "Hosted On" Azure Datacenter is a cyclical relationship!
Customer is using Discovery Patterns for Azure Cloud Discovery. No Service Mapping. All the examples below are the result of OOTB Azure discovery patterns. Consider this example, an Azure Resource Group. The relationships created by the pattern sho...
I want to know how incident has been created
Hi my question is we getting incidents with the name of caller is automated termination and opened by is automated termination I want to know how this incident is created please help me with this
Resolved! Where is the Service Graph Connector for Microsoft Intune?
I'm not finding the Service Graph Connector for Microsoft Intune on the revamped ServiceNow Store. I do find Intune Connector and Intune Connector Premium, sold by Advanced Service Provider SA ASP, but am not clear if these are replacements for the S...
through event rules can we configure assignment group for Alert
There was one requirement to configure in Event Rule:All generated alerts must be assigned to the group "Ex Global" How can we implement assignment group through an Alert by using Event Rules.
Resolved! Discovery - Powershell Warnings & Long Discovery Times
I've been attempting to figure out why we're getting 14-24 hour long discovery times. Looked into the discovery log to see a dozen different PowerShell commands timing out at either 120 or 300 seconds. These warnings are seen on mostly every schedule...
Agent Client Collector Agent Log On As A Service for Entra ID Devices
We are attempting to configure Agent Client Collector for Visibility in our lower DEV instance so that we can eventually move it to PROD. We are attempting to use a domain joined service account to log on as a service and this works for domain joined...
Missing rights on agent-client-collector folder
Morning All, We're rolling out # ACC this week and we have a trend happening. The c:\ProgramData\ServiceNow\agent-client-collector folder is missing the 'ServiceNow Users' group Full Control This folder only. (attached screenshot) We can usually corr...
Duplicates Cloud Host CIs Getting Creayed on Each Discovery Run
Hello everyone,We are facing an issue with duplicate Cloud Host CIs being created during each Discovery run. The CIs discovered have the same Name and Object ID, but instead of updating the existing CI, Discovery is creating a new one every time.The ...
OAuth authentication using Microsoft Azure Oauth details for ServiceNow - 3rd Party Integration
Hello team,I have a below scenario:If client doesn't want to use OAuth from ServiceNow and wants ServiceNow to connect with 3rd Party tool via the OAuth creds created in Microsoft Azure. How can we make this possible? That means OAuth authentication ...
Push Connector Integration via MID Web Server getting failed
Hello team, I have configured a Push Connector using MID Web Server (Listener) and when the monitoring system is trying to trigger the URL, below error displays: Error:Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAncho...
ACC based discovery. how did you do it? Best practices? Any gotchas?
Hi all, We are currently evaluating the use of agent-based discovery with the Agent Client Collector (ACC), and I’d appreciate your insights on the following: Best Practices & PitfallsWhat are some best practices you've followed and common pitfalls t...
Resolved! Servicenow Discovery and CMDB interview questions.
Hello Everyone,Can anyone suggest me the interview questions for an ServiceNow ITOM mainly specializes in Discovery part(Scenario Based questions as well).Any suggestions would be greatly appreciated.Thanks,Satish
