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Discovery Pattern Failure - Identification Engine: Discovery using patterns failed due to lack of existence of the main CI type in the results.

Arathi B Raj
Mega Contributor

Hello  Everyone 

While trying to discover windows servers, Discovery Pattern is failing with the following error.

find_real_file.pngIs there anyone who would know how to resolve this or what is the cause of this happening.

3 REPLIES 3

Rahul Priyadars
Tera Sage
Tera Sage

see if these helps u

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1096246

https://community.servicenow.com/community?id=community_question&sys_id=7e893925db283700fece0b55ca96197e

is this happening for all windows server?

Can you try doing a quick discovery with 1 IP - Is this error is still coming ?

Regards

RP

 

Deepika N1
Tera Contributor

Hello,

I'm facing the same issue for cloud discovery, Azure - Hardware Type (LP) pattern is getting failed with this error. I have tried this in debug mode where its executing successfully.

 

Any idea how to resolve this or what is the cause of this issue.

 

Regards

Deepika

 

Nattaphol Ubols
Tera Contributor

I had the same issue and it was to do with Serverless Execution Pattern url missing "https://"