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07-15-2024 06:31 AM
Discovery has been scheduled.
I received the errors like below snap attached.
Also received warnings as well:
Why should I received this type of logs.
Solved! Go to Solution.
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07-18-2024 06:01 AM
hi @Selva Arun
From the discovery_credentials table, I've tested the credentials using ip address but the "Authentication Failed" popup appears. So using this way I've tested the credentials but I think the credentials were invalid. am I right?
And due to this all this errors are appeared.
One more thing is there any way to resolved this credentials issue and errors while discovery schedule?
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07-18-2024 06:01 AM
hi @Selva Arun
From the discovery_credentials table, I've tested the credentials using ip address but the "Authentication Failed" popup appears. So using this way I've tested the credentials but I think the credentials were invalid. am I right?
And due to this all this errors are appeared.
One more thing is there any way to resolved this credentials issue and errors while discovery schedule?
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07-18-2024 06:57 AM
If testing the credentials fails, it means either the account is locked out or the password is invalid. Please check with your Server Team/AD Team to unlock the account or reset the password.
Thank you,
Selva
If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.
Thank you for your consideration.
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07-16-2024 12:54 AM
Hi @AishwaryaS1 ,
please follow the below step for the cause and resolution.
Cause:
This is due to missing credential privileges being used by Discovery. For Docker Virtualization discovery we require the credential to be root or the credential should be a member of the docker
group. This is detailed in our product documentation here under the section User Privileges.
Resolution:
Either use a root credential or add the user credential to the docker group by logging into the Linux server targeted by Discovery and running the command "sudo usermod -a -G user_name docker".
This will add Linux user with name "user_name" to the group "docker".
Thanks and Regards,
Chiranjeevi🇮🇳
Please mark as Correct Answer/Helpful, if applicable.
Chiranjeevi
ServiceNow Developer | | ITSM | | ServiceNow Discovery | | Event Management | | Service Mapping | | CMDB
Please mark as Correct Answer/Helpful, if applicable.
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07-16-2024 04:29 AM
Can below error will be resolved by using the above solution.
[code]Failed Exploring CI Pattern, Pattern name: <b>Docker Pattern</b>, Process ID: <b>2375</b>, To Check Pattern Log Press <a href="$sw_horizontal_discovery_log.do?discoLogId=468fae13971fc654825d39871153af1b&saDiscoLogSysId=028fae13971fc654825d39871153af1b&ipAddress=10.10.3.120&pid=2375&preExecution=eyJ1c2VGdWxsTWFuaWZlc3RJRCI6ImZhbHNlIiwidXNlRnVsbE1hbmlmZXN0SURUcnVuY2F0ZSI6ImZhbHNlIn0=&host_sys_id=c2c520f987228150c0550edc0ebb3556&host_name=sjc01eninfapp10&patternId=dd15665a7fe022004e83e2065f2a0c57&patternName=Docker Pattern&patternType=1&isCloud=false&isHistoricalLog=true"><u><b>Here</b></u></a>[/code]