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Discovery Schedule status

AishwaryaS1
Kilo Sage

Discovery has been scheduled.

I received the errors like below snap attached.

Screenshot 2024-07-15 185746.png

 

Also received warnings as well:

Screenshot 2024-07-15 185954.png

 

Why should I received this type of logs.

Aishwarya Shelake
1 ACCEPTED SOLUTION

hi @Selva Arun 

From the discovery_credentials table, I've tested the credentials using ip address but the "Authentication Failed" popup appears. So using this way I've tested the credentials but I think the credentials were invalid. am I right? 

And due to this all this errors are appeared.

One more thing is there any way to resolved this credentials issue and errors while discovery schedule?

 

Aishwarya Shelake

View solution in original post

8 REPLIES 8

hi @Selva Arun 

From the discovery_credentials table, I've tested the credentials using ip address but the "Authentication Failed" popup appears. So using this way I've tested the credentials but I think the credentials were invalid. am I right? 

And due to this all this errors are appeared.

One more thing is there any way to resolved this credentials issue and errors while discovery schedule?

 

Aishwarya Shelake

If testing the credentials fails, it means either the account is locked out or the password is invalid. Please check with your Server Team/AD Team to unlock the account or reset the password.

 

Thank you,

 

Selva

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.

ChiranjeeviR
Kilo Sage

Hi @AishwaryaS1 ,

 

please follow the below step for the cause and resolution.

Cause:

This is due to missing credential privileges being used by Discovery.  For Docker Virtualization discovery we require the credential to be root or the credential should be a member of the docker

group.  This is detailed in our product documentation here under the section User Privileges. 

 

Resolution:

Either use a root credential or add the user credential to the docker group by logging into the Linux server targeted by Discovery and running the command "sudo usermod -a -G user_name docker".

This will add Linux user with name "user_name" to the group "docker".

 

Thanks and Regards,

Chiranjeevi🇮🇳
Please mark as Correct Answer/Helpful, if applicable.

Thanks & Regards,
Chiranjeevi
ServiceNow Developer | | ITSM | | ServiceNow Discovery | | Event Management | | Service Mapping | | CMDB

Please mark as Correct Answer/Helpful, if applicable.

Hi @ ChiranjeeviR 

Can below error will be resolved by using the above solution.

 

[code]Failed Exploring CI Pattern, Pattern name: <b>Docker Pattern</b>, Process ID: <b>2375</b>, To Check Pattern Log Press <a href="$sw_horizontal_discovery_log.do?discoLogId=468fae13971fc654825d39871153af1b&amp;saDiscoLogSysId=028fae13971fc654825d39871153af1b&amp;ipAddress=10.10.3.120&amp;pid=2375&amp;preExecution=eyJ1c2VGdWxsTWFuaWZlc3RJRCI6ImZhbHNlIiwidXNlRnVsbE1hbmlmZXN0SURUcnVuY2F0ZSI6ImZhbHNlIn0=&amp;host_sys_id=c2c520f987228150c0550edc0ebb3556&amp;host_name=sjc01eninfapp10&amp;patternId=dd15665a7fe022004e83e2065f2a0c57&amp;patternName=Docker Pattern&amp;patternType=1&amp;isCloud=false&amp;isHistoricalLog=true"><u><b>Here</b></u></a>[/code]

Aishwarya Shelake