Discovery ServiceGraph Connector and Mid Server Configuration

RajanK282317217
Tera Contributor

‎07-16-2025 10:41 PM

Hi Developers

Can someone explain in details how servicegraph connectors and configured with the Mid Servers.

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Nikhil Bajaj9
Tera Sage

‎07-16-2025 10:46 PM

Hi  ,

 

Check this URL for details.:-

Service Graph Connectors in ServiceNow utilize MID Servers to establish connections with external systems and pull data for populating the Configuration Management Database (CMDB). MID Servers act as an intermediary, securely communicating with these external systems on behalf of the ServiceNow instance. Configuration involves setting up the MID Server with the necessary capabilities and credentials, and then configuring the specific Service Graph Connector to utilize that MID Server for data retrieval. 

 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag...

 

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Regards,

Nikhil Bajaj

 

 

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jonsan09
Giga Sage
Giga Sage

‎07-16-2025 11:45 PM

Depending on the service graph connector some require MID servers while others don't. If the data is hosted in a cloud provider they don't generally require a MID server, the instances gets the data directly. Some examples of this would the Service Graph Connectors for GCP, Azure, AWS. If the data is hosted on prem or behind a firewall then a MID server within that network is usually needed. An exmaploe of this would be something like SCCM. 

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