Hi All,I'm currently attempting to run a Quick Discovery, but I'm encountering an issue. The process fails with the following error:"Failed Exploring CI Pattern, Pattern name: Windows OS - Servers."There is also a prompt to "Check Pattern Log."Upon ...
Hi all, I need to bring all virtual machine (VM) data into our ServiceNow (SNOW) instance.Initially, I was provided with an Excel sheet containing a list of VMs and asked to import that data into ServiceNow. However, I'm unsure whether to use the cmd...
Task Details :Discovery Schedule:Name: Windows and Linux Server ScheduleRun: Weekly on Saturday at 2amDiscovery IP Ranges: 192.168.16.11, 192.168.16.12 (Use Enter new IP ranges to quickly add the 2 Ip addresses.Error:Earlier, there was an issue with ...
HI,I want to capture parameters from input horizontalDiscoveryProbe in post processing script. How can i do it?I know payload we use in script is from <result><output>amsdbfmbafasmdbfm ashdfkjaksf .....</output></result>but I also want to capture par...
Hello Experts, We have some windows servers where discovery takes 7-8 hrs to complete. Only error I see in the pattern logs are about SQL Server Cluster commands failing as below. Interestingly if we run discovery from different mid server with same ...
Is a suggestion to use lifecycle stages and lifecycle stage status field instead use the field certificate state field (state is a regular field of cmdb_ci_certificate table).
Can anyone share what are the fundamental steps we need to take before and after implementation of CMDB? Also how do we kick-start CSDM mapping from scratch considering the organization has never implemented a CSDM framework before.
Hi Experts, Has anyone worked on mid-less discovery of windows, linux servers?I assume since agent based discovery works for windows and linux , it won't discover the Azure cloud resources and to discover cloud resource we will still need MID server....
We have a group defined that contains users who can approve the purchase of certain devices. The catalog item uses the requesting users organization value (from user record) to further filter the group members. The Group Members variable is a referen...
Hello,I have created SSH Step in Flow Designer to run ssh commands on host "cpe-midserver-dev-01" which is MID Server. It is healthy & working fine. Giving Error: Credentials are missing when tested.Could you please advise.
Hi team, what is the purpose of this table Probable Root Cause[em_root_cause] and its related field? what it's role in Event Management. Thanks/Regards,Sathya Prakash G
I have few windows CIs who are active and working in the data center but due to some reason, we want to set them to retired in ServiceNow CMDB. We dont want Discovery to touch those retired CIs. Is it possible? PS - I thought of using identification ...
Hi Experts, We ran the discovery schedule and some of the ip addresses are stuck in ECC Queue with ready state and it is not moving. When we run those ip addresses individually we are getting success. Not sure why it is getting stuck. RegardsJag
I am trying to understand a mind boggling fact that how install_status is set to absent for any CI in ServiceNow. We are running Discovery; I see discovery MID server changes the install status from installed to absent. I now want to trace it back as...
Hi All,I have been using Service-Now discovery functionality for last 3 -4 months. Gradually moving ahead and skill enchancement propose, I am interested in learning how to customize our probes and sensors for accommodating not supported network devi...
