Hello ITOM Experts, What type of credential needs to be set as we have all Windows AD Authenticated and SSO for infra devices.Meaning Storage, MS SQL, SCCM, All are AD Authenticated. So NO JDBC (for SQL DB)NO CIM for StorageNO JDBC for SCCM So If I ...
Trying to troubleshoot why some firewalls are not being discovered when I noticed in the shazzam input discovery log for two devices (same model) the probe is not checking port 161. It does check 161 on other devices including firewalls, this is the...
Hi friends, I have a few doubts. 1. Can we install multiple mid servers on same host or VM pointing to same ServiceNow instance ? --- I think this is not best practice2. Can we install multiple mid servers on same host or VM pointing to different Ser...
Hello community, As we are trying to discover one IP Switch, we observed that in discovery status, in devices tab IP is stuck in identifying state and getting update via another ip with same hostname. Please help us to fix this issue. Thanks in advan...
requirement is if 3 alerts is created in servicenow , first should be parent and rest 2 will be child ,and i dont want to use primary and secondary , also source and sevrity is handled in configurationi want to group them all together first should be...
For one of POC I am working, out of 7 Servers only 3 servers are discovered and populated in CMDB table. I need to Validate the Relationship between the Cis'( Like Depends on/Used By, Connected to/Runs on). But relationships are not showing. What cou...
Hi Team, Can anyone tell what credentials to be setup for discovering MS SQL DB instances . The DB Account are Windows Authenticated based . We have Windows Service Account . So what has to be set up specifically for MS SQL piece ? or do we not need...
HI,I am trying to use the discovery admin workspace and adopt to its reporting capabilities to streamline the discovery module. In workspace under diagnostics tab, I was reviewing errors and noticed there is an option to ignore error. I tested the fe...
Hello ,Where do I need to upload Extended XML file for Discovery Pattern designer? which table?How do I find that XML file after upload? which Table Thanks
Hello Everyone,Can anyone tell me How will we confirm how many MID Servers we need to install in any Client Network.Thanks
"I’m discovering printer devices using discovery schedules, When the SNMP version is set to 'ALL', the discovery fails. However, when I set the SNMP version to V1/V2, the same discovery schedules completes successfully. Could you help me understand w...
I do not see any data for Shazzam insights even after setting 'glide.discovery.shazzaminsights' property to True.No records exists under 'IP Addresses' in 'Discovery Admin Workspace > Insights > Shazzam Insights'Do not see any records created in Sha...
Hi, we are looking at integrating ServiceNow with DigiCert for automated Cert Request fulfillment. We have created a routing policy and chose "/order/certificate/ssl_securesite_flex" as the API URL and when a new Cert is requested a New Certificatio...
We’ve identified that vCenter Server discovery is failing only in the Dev environment, and we're seeing the following error message. I’ve confirmed that ports 5480 and 443 are open on the target devices.Unable to establish connection to htssp://IP Ad...
How to correlate reopened alerts, for example let's assume 8 alerts, alert1 is primary remaining all secondary. Now i closed primary alert1 then remaining all are closed. now if I reopen alert8 then alert1 will be a primary one.if I reopen any alert...
