Hello, I created an UI action, it is visible and working in native UI but in workspace it is visible and even creating a new record(as per the functionality) but it is not landing to the proper new record correctly.What should I give in the script to...
Hi Team,Could you please help me identify which fields in the alm_asset table are populated from Discovery Source?We have already identified the data coming from Oracle (for reference, I have attached the screenshot). However, we are unable to determ...
Every time I try to validate this task "Create iTunes Discovery Pattern (Part 2)"I get this error message "Did you check the steps in the identification section are configured and tested correctly"I'm pretty certain I've done the steps properly Pleas...
I followed the steps listed in the task to perform Quick Discovery, but the task did not complete.Please tell me the cause.iTunes does not appear in the ECC queue. https://learning.servicenow.com/lxp/ja/pages/learning-course?id=learning_course&course...
We have a requirement where we need to filter out certain Alerts from impacting the Service Instance. Is there a way to achieve this out of the box? We're using Dynamic Mapping with Calculated Application Services.
Anyone have ideas on how to resolve this error with Azure Cloud Discovery? Here are the logs for Step 5 of the 'Azure Service account' pattern.We're on Yokohama Patch 1, Discovery Patterns plugin is at the latest version. "name" : "5 Get Azure Subscr...
Understanding what’s running in your IT environment is like piecing together a giant, ever-changing puzzle. Service mapping takes all the chaos—servers, databases, applications, and more—and turns it into a clear, accurate map of how everything conne...
HI Community, In CMDB Health Dashboard, under compliance it is showing as like this "No data availableJob Completed, however there were no CIs available to evaluate" what does it means? where i need to check this and for other 2 completeness and corr...
Hi, In a ServiceNow Discovery Pattern, I’m using Run Operation to retrieve a JSON response and then Parse JSON to create a Table Variable, where table columns are populated by selecting values from the JSON response.When I create the table variable,...
Hello ServiceNow Community, I am trying to automate the approvals for distribution list catalog items (DL creation, DL updation, DL removal) in Microsoft Exchange Online. The approvals must go to the Distribution List owners , and this ownership data...
Hello All, We are planning to implement Company Normalisation through NDS. Currently, the Core Company table has several duplicates (name duplicates). These duplicate names are already in use across several classes in CMDB. Based on the testing in lo...
Currently, Discovery is configured to use a local account username and password for SSH to our Macs. Discovery is successful with this configuration, however, it is not the most secure option. We are attempting to use an SSH Private Key type credenti...
Hello, I am trying to load data using Integration hub ETL. Lets say I am trying to load data into HUA(clli, alternate name, network site) and network site (clli as coelase, location,name)Tables. Now while loading data into network site table if that ...
Hi Folks,In our environment, we have two discovery sources: ServiceNow Discovery and Snow Software. We are observing multiple duplicate records being created in the Windows Server CI table, even though the servers already exist in CMDB.ServiceNow Dis...
I am trying to discover Dell Data domain Storage devices by referring to below documentation Dell Data Domain storage discovery using PatternsBut getting error "Connection to DDMC could not be established or DDMC was not found! Terminating the patter...