testing question
Hi Team,Please comment on below pointsWhich phases can be viewed under Discovery log tab?Select all that applya. Identificationb. Explorationc. Scanningd. Probes and portse. Classification
Forum Posts
Issue with CI Identifiers
Hi All, We are using the out-of-box CI identifier ‘Hardware Rule’ on the cmdb_ci_hardware table. The priority 1 identifier entry is product_instance_id, and priority 2 is cmdb_serial_number, with criteria based on serial number and serial number type...
Help Needed: Customizing Qualys CertView Integration for Task Auto & Missing Fields (EKU/Serial no)
Hi Everyone,I am currently implementing a Qualys CertView integration in ServiceNow to manage the certificate lifecycle for a large-scale environment. I have run into a few technical and process-related roadblocks and would appreciate insights from a...
Resolved! MID Server Service Account
I'm trying to setup a MID server using mid-windows-installer.vancouver-07-06-2023__patch9-hotfix2b-07-22-2024_08-06-2024_1737.windows.x86-64.msi on a Windows Server 2022 VM and I cannot validate MID Service Settings to proceed with the installation.I...
Is anyone running ACC in a container instead of directly installing on hosts?
The subject says it all - anyone out there running ACC in a container as opposed to installing it directly on a host? It's a topic my company's lead architects and InfoSec have brought up. I have to wonder about agent IDs with such an approach.
Delay Incident creation via Alerts
Hello All,We create an Incident for memory depletion. This has led to many Incidents that auto-close themselves in less than 10 minutes (if the resources free up memory ), we receive an alert on stability which would resolve the incident. We are look...
Event Management: How to delay auto incident creation on purpose?
Hello, I am looking away to delay an auto incident creation for a little bit like 5 or 10 minutes. I tried it on the Alert Managment rule using filter conditions on Created or Updated, but that does not seem to work. Any ideas on how this can be achi...
acc.log is missing in Ubuntu device when installing ACC Agent
Hi All, I am installing ACC agents for UNIX devices, and I was able to install for RedHat and OEL UNIX Devices. However, when I was trying to install the package and start the ACC service to Ubuntu UNIX Devices, it is saying that it is not able to fi...
How to execute a powershell script which will make SSH connection using a windows mid server
I have a requirement to execute a powershell script which will execute on a MID server hosted on a windows server that in turn makes a powershell ssh connection.The script I am trying to execute is given below and it is passed as a variable to the Po...
Resolved! Separate Resolution Codes for Incidents vs Major Incidents (Same Incident Table)
Hello All, In ServiceNow, both Incidents and Major Incidents use the same Incident [incident] table.Is there a way to maintain separate Resolution Codes for:• standard Incidents, and• Major IncidentsSince Major Incidents are differentiated only by fl...
What's the difference b/w next() and hasNext()?
if the query has only one match, will hasNext() return true?
Resolved! Event management limitation
Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...
Alert Management Rule stopped evaluating to auto-create incidents (but manual subflow works)
I am configuring Event Management to process external monitoring events directly in the Global scope. My custom Alert Management Rule was working perfectly earlier and successfully creating Incidents for these alerts. However, it has suddenly stopped...
How to print the log for new sn_ws_err.ServiceError(); in scripted rest API?
Hi All,Hope you are doing well! I have configured few scripted rest API and used below method for error logging. When I tried to print the logs in the syslog table, non of the methods are printing these values in the log table. Please let me know if ...
SNMP events from the same node showing different Source values in Event Management
Hi all,We are currently testing SNMP trap integration in **ServiceNow Event Management for a Cisco MDS switch. While testing, we observed that events from the same node (same IP address/device) are being received with different Source values.Examples...
