Discovery VMware infrastructure - no IP address

Ermanno Travagl
Tera Contributor

Hi all,

I'm discovering a VMWare infrastructure but I found out that for all the virtual machine CIs there is no address IP information.

Could it be a misconfiguration or anythins missing?

Thanks,

E.

3 REPLIES 3

corina
ServiceNow Employee
ServiceNow Employee

Hello Ermano.



Did you have the chance to check this?


Orchestration vmware support plugin - IP address


Dave Ainsworth
ServiceNow Employee
ServiceNow Employee

Hi Ermano,



The VM instances that you are discovering via vCenter won't have IP addresses. The docs link for data collected is here:



vCenter data collected



If you discover the virtual servers via the usual Windows/Linux discovery, the IP addresses will be discovered. Discovery will then attempt to link the server record to the VM instance using UUID and create a   Virtualized by::Virtualizes between the server and VM instance.



As Corina suggests, there might be a way to change what we bring back but this would be a customisation and I am not sure you would get every IP address if the server has multiple interfaces.



Regards,


Dave


Cedric Creton
Tera Expert

Hello, I'm very interested by such Custom.

The fact is that we have much more running VMs than locally-discovered systems (win or SSH).

Our infra is spread around the world in datacenter and offices... getting Ip addresses from Sys teams requires a big amount of patience and energy.... I can however check them by using a vcenter client, exporting, vlookup... despite we have the opportunity to colelct that and store it in cmdb_ci_vmware_instance table.

I'm conscious there are fluently several IPs by for a VM, but would like to explore that way

But I'm quite new in S-now and javascript... totally lost in the script includes for vcenter. 

Any help Welcome!

 

best regards

 

Cedric