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Certificate Discovery - Multiple Certs in Payload issue

Hi, I have Certificate Inventory and Management v3.0.6. installed, but we found this issue:- The certs are discovered on a specific port (let's say 4 certs).- The payload has the multiple Certificates with different Subject, Issuer, etc.- The Certifi...

Canjura by Tera Expert
  • 411 Views
  • 1 replies
  • 0 helpfuls

Preventing CIs in certain classes from being created

I am working on a request to limit the number of CIs in the CMDB. Today, when discovery runs, it will discover (for example) an IP Router CI, along with its Network Adapters. The request I received is to prevent instances of cmdb_ci_network_adapter f...

Resolved! How many custom CI - Classes are included on standard License ITSM

Dear All,  We know there is small amount of custom tables on ServiceNow included on ITSM license, after that limit you need a extra license (Now Platform?). But when we think on CMDB and our custom CI types we realize that perhaps need to create many...

MiquelIsidV by Tera Contributor
  • 1331 Views
  • 5 replies
  • 1 helpfuls

Prisma Cloud - ITOM Integration

We are analyzing the configuration of the ITOM environment for discovery in the public cloud (AWS). Ultimately, we are in the process of configuring it through AWS System Manager (SSM), but there are many corporate security issues such as Accoun/Role...

Resolved! Discovery Credentials: SSH Private Key

Currently, Discovery is configured to use a local account username and password for SSH to our Macs. Discovery is successful with this configuration, however, it is not the most secure option. We are attempting to use an SSH Private Key type credenti...

Resolved! SG/ETL/Robust import set transforms

Hello. Could you please provide an answer to the below:  The SCCM Service Graph connector has been working well, but the only issue that we have with it is that we have one specific field that is not blanking out the corresponding field on the server...

Amber Kearn by ServiceNow Employee
  • 1163 Views
  • 2 replies
  • 1 helpfuls

Azure scale sets pattern is not getting executed

I've upgraded Discovery and ServiceMapping pattern plugin to latest version 1.12.0 but "Azure - VM Scale Set (LP)" discovery pattern is not getting triggered. For AWS also, scale set pattern is not getting triggered. I've synced patterns to MID serve...