Dear All, I have a lot of duplicate CI in cmdb_ci_db_ora_instance (oracle instance) table. I ran correctness dashboard to get duplicates CI from this table, but did not retrieve it. I don't want to run discovery schedule again since it will take a...
Hi,We have a requirement were we have to work on the Micro-service discovery in Kubernetes. We have gone through the ServiceNow Product documentation (Kubernetes Discovery) for Kubernetes Discovery, but we don't see anything specific to micro-service...
Hi All,We noticed few duplicate records in MSSQL Instance table with Discovery source as ServiceWatch and ServiceNow. The record from Discovery schedules has a suffix @MSSQLSERVER and from Service Maps its @MSSQL. ServiceWatch record is missing few i...
Hi, everyone! So, I'm trying to create a cloud discovery schedule for a VMware vCenter server.I'm running into all sorts of issues:1. Account Id/System UUID invalid. I've extracted the UUID via shell so I know it's correct. Still, when I try to creat...
Hi Community,My organisation is looking to implement ITOM and ACC-V in our environment. Looking at the ServiceNow documentation, it appears that ACC-V support Windows 10 Enterprise, but not Professional. Source: https://docs.servicenow.com/bundle/van...
Hi,I see two different classes in Servicenow for holding Firewall CIs. Wanted to understand the difference between them.Regards,Rakesh
Hello experts, I am trying to get the 'last scan' field onAix Server > Related tables > Software installation > last scanned.But its not populating, The 'discovery source' is only 'ServiceNow discovery' for all AIX and Windows servers currently. Plea...
Hi,Tags got created and we defined CI tag categories and Tag-based service family but Tag Based Service Mapping is not getting created. for one Application, Map got created in DEV Instance but with the same keys, tag categories & Tag-based service fa...
Hi All, I need to find out the best alternatives to solve the following issue: If there is an SSO issue or complete network outage we need to have a way for the Service Desk to log tickets and have access to Knowledge Management so they can continu...
We already have Discovery running but we are now looking to setup Certificate Management as well, do we need to setup any addtional credentials for this to work?
We are currently using certificate management in our ServiceNow instance. We are coming across an issue where we are discovering certificates that are associated with port numbers but are not able to see the certificates that are stored on the server...
Hello Everyone, i'm creating a flow in flow designer and I have a requirement to update a state of jira bug whenever state of incident changes from resolved to in progress . so this is my trigger condition for my flow to trigger and update the issu...
Hi All, We are getting few Import rows error in our CMDB Integration Dashboard. The imports are being used in ServiceGraph Connector SCCM Data sources and 3 of the Imports ended in "java.lang.NullPointerException". How to troubleshoot and remediate t...
Hi All, which role is required to update the on-call roster for any team in servicenow?
