Discovery Windows Services using Agent Client Collector
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09-25-2024 06:08 AM
1.Using Agent Client Collector, would it be possible to discover windows services and populate the cmdb_ci_windows_service table. When we do a horizontal discovery using ServiceNow Discovery there is a probe called windows services which does that. This is not being done in ACC. Is there a way to replicate the same.
2. Also is there a method or way to implement ACC on a Desktop machine. ServiceNow documentation says that it is implemented on a Server class. Any suggestions appreciated.
Thank you
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09-28-2024 03:26 AM
Hi Vijay,
M not sure about the Windows services part, it does get the sofwares installed and running processes information.
About your query on ACC for desktops, yes it does support, please refer the link below:
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10-22-2024 10:00 PM
@Vijay126: the agent is indeed capable of extracting additional data points. See KB1122613 along with the webinar from How to expand Agent Client Collector capabilities.
On Windows Services specifically, you can extract them from osquery: https://www.osquery.io/schema/5.11.0/#services
Regarding your point 2.: ACC is supported on both desktop and server for Visibility use cases. Your Windows 11 and MacOS records will be created as cmdb_ci_computer. If you run some Linux Desktop, you can adapt the OS classification rules; I believe I commented on that topic in this forum a while back.
Séverin
