Display an Image embedded into email notification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-03-2014 02:30 AM
Is there anyway that we can embed an image or company logo in all the notifications.
It will be better if can be configured in Email property so that do not have to include or write a code in each notification.
Any ideas are appreciated
Regards
Deepak Negi
- Labels:
-
Service Mapping

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2014 04:31 AM
Hi Deepak,
Not sure if this can be done using some email property but can surely be done using using below line in an email notification
<BR><img src="https://<instance_url>/tplogo_cmyk_high_res_75.pngx" width="208" height="41"/></img><BR></span>
tplogo_cmyk_high_res_75.pngx is the name of the company logo uploaded into images sections of ServiceNow
Regards,
Rajnish
Please mark it helpful or answered if so.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2014 05:23 AM
Hi Kumar
I tried this as well. But the client's url is not accesible to everyone. So it will block the user to enter into the absolute path for the image.
Regards
Deepak
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2014 05:30 AM
Hi Deepak,
This feature that you are looking for is actually available in Eureka release. Here is the link:-
Email Notifications - ServiceNow Wiki
I guess till you upgrade, you can implement this only using the absolute path.
Thanks & Regards,
Hari
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2014 05:36 AM
yes dude
thats possible and we have done that
Sending you part of that code
<p class="c8" style="margin-top: .25pt;margin-right: 0cm;margin-bottom: .25pt;margin-left: 0cm;"><span class="c1" lang="EN-US" style="font-size: 18.0pt;font-family: "Arial","sans-serif";">
<img src="https://instance name/imagename" height="150" width="183"></img></span></p>
Before this you have to load that image to the images in servicenow and you can get the exact url from the images application where you will load your logo
Hope this will help you
Regards
Harsh