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10-14-2014 03:45 AM
Hi All
If I'd like to display workflow stages in the form header of problem / incident records, how can I do that? I'd like to have similar stage indicators that are used in catalogue item requests, here is an example below from a demo instance. The header I'm referring to is highlighted in red:
Solved! Go to Solution.
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10-14-2014 04:01 AM
in that case you need to create a new process flow for problem.
its there in system ui -->process flow
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10-14-2014 03:49 AM
I think you are referring to the "process flow"
You can add that thru personalize form layout.
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10-14-2014 03:57 AM
Hi Kumar, thanks for your comment! Can you be more specific about your suggestion? When I go to the problem form layout there is no process flow field.
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10-14-2014 04:01 AM
in that case you need to create a new process flow for problem.
its there in system ui -->process flow