We currently have the Sectigo Store application to manage the Certificates, but we own Certificate and Inventory Management. Our leadership wants the Certificate within the CMDB and to use that product instead. The Sectigo is in a non-CMDB table and ...
Hi All, I need to allow the De -Duplication tasks to be created only for specific CI Classes. Two options that I could think of was 1. Create identification inclusion rules - But the impact is global [ https://docs.servicenow.com/bundle/orlando-servi...
Hello developers and CMDB experts! I am hoping I can get some assistance on an issue that I have been trying to knock out for awhile now. When running the scheduled import "MECM-SG-SCCM Computer Identity" at first I was receiving just a "java.lang.Nu...
I have one IP switch that was decommissioned a few months ago. It is not being discovered but the record is still showing up. It will not hit my archive policy because the "Install Status" is still showing "Installed". What could be triggering this t...
Hi we are using Reset AD User Password Action in the flow , whenever this flow getting executed it is showing success status without any error message. but when user tries too login with the new password he is getting an error with wrong password.
Hi Team, audit history is not capturing data related to relationship as shown below
Hi Community, In our Azure tenant we are sticking to Microsoft recommendations and have moved away from Storage Key authentication to storage accounts and have disabled them by policy. As per official Microsoft recommendation : For optimal security,...
Hi,I received a requirement to restrict discovery of some CI classes as the data is not used by concerned Teams.Could you please tell is there a way we can achieve this?If yes, what are the risks involved.If not , what are the reasons .Thank you
In the incident form, the closed date is earlier than the open date. How is this possible? If anyone knows, please help me with this.
Hi,I have installed agent on a Linux Machine in a EC2 instance. I am able to see the agent on the ServiceNow instance, but Collection failed for Host data. The error is as follows:I have used the single line command for the agent installer in the Lin...
Hello,We're encountering issues while setting up an OOB serverless execution pattern for our Palo Alto Firewalls to populate the CMDB with device data from Panorama.We're getting two specific errors:"Pattern exit because Graceful Termination, reason:...
Hi Team,We are working on License part for ServiceNow.Wanted to know the role usage. how we can find whether a user is utilizing a role assigned to them.Example: If user as itil role and once in 60days he is logging to portal and platform to just vie...
Hi, I have created several event rules to bind to CIs depending on the required filters. What I am seeing however is an extra field being used in the CI bind that is not configured in the event rule used, nor in any event binding scripts. The extra f...
Hi, I have a question, why horizontal Discovery on Windows Servers is filling:cpu_name: Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHzcpu_type: GenuineIntel but ESX probe VMWare - vCenter ESX Hosts is OOTB filling : cpu_name: (empty)cpu_type: Intel(R) Xeo...
We have created entry point Application services and running discovery from view map. The discovery is failing with following though we have right windows credentials created in service now the command mentioned below error block is working fine:Erro...
