Does servicenow maintains End of Life, End of Support and End of Extended support dates for (Host, OS, SI, Storage Device, Virtual Machine) in CMDB

[Rajesh42]

Hello,

I am trying to search in ServiceNow documentation for to figure out how ServiceNow is storing the End of Life, End of Support and End of Extended support dates for Host, OS, SI, Storage Device, Virtual Machine (Support Details) in CMDB. So far no luck with documentation. Can anyone point me in the right direction like which tables & columns they use to store the support details information.

Thank you,

Rajesh

[Mary Vanatta]

The Business Application table [cmdb_ci_business_app] table is where you store this data.  It has been available OOB  as of Kingston for no charge. 

[Andrew Catchpol]

@rejesh Did you find a solution to your question?

[Josh Baumann]

Looking for guidance on the same End of Life topic but specifically for Business Applications in the APM Category Analysis page that is part of the APM portal.  I was assuming there was an End of Life field on Business application like contract end date that is used for that but don't see one.  Hoping not to have to open up the widget and dive into it to find what that is displaying.  

[falx]

Did you get the information you were looking for? I have the same need and since 2019, I don't know if anything OOB has been created since then.

[Prabu Velayutha]

@falx I found this OOB in the cmdb_ci_business_app table there is contract end date

Also, you can reference/associate the license to the business app, there is license reference field in business app table referring to alm_license table which has more specific attributes about contract and license. You can create license record for business app and associate both.

If my response helps to solve your issue. Kindly mark it as helpful & correct.