DR in itom

Lion Kesler
Tera Contributor

‎08-08-2023 03:02 AM

Hello
I have 2 DRs and i want to know which one is curently active (running my ServiceNow instance)
Is there a way to pull that information out?
And if so, where and how can I use this information?

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Rahul Priyadars
Giga Sage
Giga Sage

‎08-08-2023 09:26 PM

Service Now Instance always Works in DC DR mode and the Instance is switched every 6 months using AHA Transfer.

 

Your Instance is currently active from Which Service Now DC - yes you can check that.

 

Use this URL and see from Which DC service Now is running..

 

https://YOURINSTANCE.service-now.com/nav_to.do?uri=%2Fsys_cluster_state_list.do

 

RahulPriyadars_0-1691555165969.png

 

I see this instance is running now from Service Now Dusseldorf DC.

 

Hope This helps.

 

Regards

RP

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