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‎11-19-2019 12:10 AM
If I go to the identification rules for network adapter class, "name" and "MAC address" are used together for identification. We have a manually entered network adapter with a name and a MAC address, however, Discovery is creating a new record with the same Name and the same MAC address (only difference is capitalization in the MAC). My question is; what could cause Discovery to create a new network adapter instead of matching the one that is already in CMDB?
Thanks in advance for the help!
Miguel.
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‎11-19-2019 08:56 AM
Are you using patterns? If so there are relationships that need to exist that the IRE would need to see. I talk about that here. If those relationships are not there, then it will create a duplicate.
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‎06-21-2021 09:41 AM
That I could not tell you, unfortunately.. perhaps you had something with the case? Its a stretch but you might try changing that to see if it does anything.