Hi all, we are about to move our CMDB to ServiceNow. At the moment we handle (enter and modify) all data manually but we are planning for starting with Discovery in the future.I want to use as much Out Of the Box classification/categories as possible...
Hi All,We are performing discovery and things are smooth.However, the only issue that we are facing is that we have all our Solaris servers as LDOM, and they don't really get discovered correctly.The issue we are getting is that when we try to explor...
Has anyone come up with a good way to handle application URL's or alias's that sit on a load balancer? What we are looking to do, outside of Service Mapping, is find a way to show what servers are sitting behind the load balancer that the applicati...
Hi,Is it possible to add multiple rows for a field in a ServiceNow form?The requirement is there should be a (+) sign next to a form field , clicking on which should dynamically generate a new row in the form for inputs.How the data thus entered will...
Discovery of a Windows 2003 Enterprise server returned incorrect CPU Count (4) and did not return the CPU Core Count, even though I got the results shown below when I ran a Custom probe on the same server with the command : Get-CimInstance -ClassName...
We have been using traditional discovery and relying upon relationships being stored in the cmdb_rel_ci table. At K17 I saw sabell2012's presentation (or it may have been Sara Bowers Reinhart's with Steven doing backup) on Service Mapping. ...
Can anyone advise me on typical CI classes we may not need to disciver, without hurting the Service Mapping? Like File system, Disk, Disk partition?
Hi all,I am integrating solarwinds with serviceNow event management using OOB connector. In the connector instance I have given proper IP address and active mid server but when tested the connector it is showing following errorCould anyone help me wh...
Hi everybody,we've implemented integration with Thycotic Secret Server according to this article: How to implement Thycotic Secret Server as an External Credential StoreHow to implement Thycotic Secret Server as an External Credential Store We have a...
Is there a walkthrough for mapping Active Directory that someone has successfully followed?I'm trying to get AD Forest, OUs, AD objects into cmdb.I've been to the following and been unsuccessful:https://community.servicenow.com/thread/165690https://d...
Hi could you tell me the maximum size limit for an attachment in the Incident Management module please?
Hi All,I am struggling with how the MID server creates records for found devices in CMDB table.
Hello Community,I had a few questions on the Discovery process with ServiceNow:How does the Discovery schedule call upon probes?does it run through all probes configured on the instance, ordo you configure specific probes to run?if so where do we go ...
Please see the attached .XML. The name that is being populated in the CMDB is the sysname showing in the sysdesc portion of the xml. I need to parse out the name that is showing in the CIData portion towards the bottom. The short name being use...
Hi All,Can I know the ServiceNow administrator's Day to day activities.Like what kind of tasks or issues that can come on day-to-day basis.What kind of Incidents or critical incidents do they receive?Please provide the pointers with real-time example...
