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How to get a subflow return value

In my scenario, I have two workflow's (call them A and B).The main workflow,'A', calls the subflow 'B' (as a workflow activity). In the workflow activity where I call subflow 'B', I set the 'Map return value' to a variable that I created, called 'sub...

ty_roach by Tera Guru
  • 11028 Views
  • 3 replies
  • 0 helpfuls

Store SSH Private Key on MID Server

Is there a way to store the SSH Private key on the mid-server and use that key and not the key on ServiceNow Instance?Trying to create a very-secure environment for a isolated environment.

tangonine by Kilo Explorer
  • 1866 Views
  • 3 replies
  • 0 helpfuls

Resolved! How can I find out whether a task is workflow-generated?

Hey folks,  Newbie here...I'm wondering if there is a way that I can tell whether a task is workflow-generated?   I had hoped that there would be a "created-by" field which would indicate some system account, but the only field I can find like this c...

Resolved! My Assets view in ESS

Hi,I would like to ask how can I display the assets owned by the user who is currently logged in on the computer? Please see attached screenshot:Here's what I've done so far:- Created the Page and the view of the Page and also added the link on the M...

find_real_file.png
dianemiro by Kilo Sage
  • 2143 Views
  • 7 replies
  • 2 helpfuls

Discovery Identification & re-classification

As per our requirement whenever we receive servers from a vendor (DELL/HP/IBM), We have to import them into server class(cmdb_ci_server) with serial number and asset tag, later the build team will install Linux/windows OS into those servers.If discov...

now123 by Kilo Explorer
  • 2039 Views
  • 6 replies
  • 0 helpfuls

Resolved! Windows Discovery and WinRM

We are running istanbul patch 3; and are attempting to set up the firewalls to allow Windows, Linux and network Discovery. For garden variety discovery we thought that the following ports would be sufficient: UDP-161:162                             ...

DuaneNMore by Kilo Guru
  • 4741 Views
  • 3 replies
  • 0 helpfuls

Default view for non itil users

I have a group that is not a part of IT that needs to use the system, enter incidents, etc. We want them to be able to behave as if they were IT, view other incidents in the system, and allow other groups to assign to them.What I have done is created...

by  
  • 4798 Views
  • 17 replies
  • 0 helpfuls

Migrating all discovered data to another ServiceNow instance

Hi All,I have a QA instance in which all the discovery is happening. Now all the discovered data as well as Discovery configurations (such as Scheduled, credentials, discovery status results) have to be migrated to Production instance.Please guide me...

tina1607 by Kilo Contributor
  • 972 Views
  • 1 replies
  • 0 helpfuls

Quick Discovery versus Scheduled Discovery

Hi All.I am facing a strang issue while trying to execute discovery via a discovery schedule. I have configured a discovery schedule with 2 IP subnets i.e. 10.161.60.0/24,10.161.68.0/23. There is a valid workstation at 10.161.68.84 which is not even ...

tina1607 by Kilo Contributor
  • 2743 Views
  • 4 replies
  • 1 helpfuls

Resolved! Send SMS to members of a group using Notify API and Twilio

Hi community members, I have a use case to send SMS to members of a group using the Notify API leveraging Twilio. I have looked at the NotifyUtils Script includes, looking at some of michael.ritchie's Crisis Management app and others posts but can't ...

chedley by Tera Contributor
  • 5586 Views
  • 7 replies
  • 4 helpfuls