Duplicate records are getting discover with the same name and IP address

kambleneeta20 · ‎06-05-2018

Hi,

We are facing issue- after the upgrade from Istanbul to Jakarta , duplicate records are getting discover by the discovery .

It is skipping the identification rule and with the same Name and IP address few duplicate records are getting created -

Please check the below screenshot of the identification rule.

Can some one please suggest ? Thanks in advance

Nikhil Dixit · ‎06-05-2018

Hi Neeta,

Could you please share BSM map for the same ?

Regards,

Nikhil Dixit

kambleneeta20 · ‎06-05-2018

Hi Nikhil,

We have not configured the BSM map.

Nikhil Dixit · ‎06-05-2018

Hi Neeta,

Can you give me the error logs or discovery logs so that i can tell you the exact issue ?

I believe it would be occurring in the identification phase or identifiers have been changed.

Regards,

Nikhil Dixit

kambleneeta20 · ‎06-06-2018

Thanks Nikhil,

Do you need any specific log ? As Discovery logs size is very huge.