Hello Team,
Could You Please let me know the resolution steps for the below mentioned article
https://hi.service-now.com/kb_view.do?sysparm_article=KB0718589
I was not able to implement the solution described here , I mean i followed the steps but was unable to make it work
please help me in understanding the resolution steps or Its better if anyone has tried it personally and got it worked
thanks
Rajesh
