Hi All, We are working on discovery issues and we need to know is there a way to mark the status of CI to Absent when the server is not pingable or active for 10 days in CMDB. Please help if there is a way to achieve this through script or any custom...
Not able to see the metrics chart in Service Operation Workspace for operational intelligence - Event ManagementEnabled all the required plugins, still facing this issue.
Is there a single page of documentation on what fields are discoverable for each class in ServiceNow without having to search each class individually on the documentation site? Or is there a way to query or produce a report within ServiceNow that wou...
I want to filter a database view so that the output is only certain values in the view. For example, on the task table, I want task to be of certain task type or certain states (tsk_sys_class_name = 'sc_request' AND tsk_state = '1') but nothing I d...
Hi all, Disclaimer: I am new to service mapping and we're just getting started on our service mapping project. We, like many companies, have moved a lot of our applications/services to Paas/Saas providers, such as SAP HEC and ServiceNow. We know we ...
We do not want to include VMWare Instances in cmdb_ci_vmware_instance to effect our Staleness record. However, every time I try to modify it in CMDB CI Class Manager it gives this warning and does not change the health score."Discovery marks VMware v...
We are configuring the certificate management plugin for use in production to track expiring certificatess in our environment. We are successfully discovering internal self-signed cert with port discovery and external cert from Digicert. We're wonder...
Hi Community, ACC V agent unable to communicate with my Instance, so stopped the service and when I want to start the service, I'm getting error like below; I tried to start manually as referred the docs says, but not option disable to restart. I ch...
Hi,I'm working on storage discovery and noticed that clusters, Storage server, Node records are being automatically deleted by JOB: ASYNC: Discovery - Sensors Pattern. I am unable to find what is causing this deletion and the job details also. Mostly...
Hey all, How do I navigate to the release notes for the Discovery Pattern upgrade? I am unable to find it in the product documentation. Any pointer would be much appreciated.Regards,
Hello, I have executed discovery on windows server and getting below type of error. error is sensor error in processing. Windows pattern getting triggered, but unable to process further. Any help is much appreciated. Thanks. Sanil.
Does anyone have experience/suggestions on using ServiceNow discovery to authenticate with servers that have Multi-Factor Authentication enabled?Even with valid credentials, the result of discovery is: Adding target to blacklist. No valid credential ...
I am trying to use ServiceNow discovery to discover our Microsoft certificates across our estate.Whenever I run discovery using a schedule set up using the instructions provided in the SN docs as well as some community posts, the job runs but then im...
Tring to perform the discovery of Mictosoft CA certifiate using Serverless discovery with "Microsoft-CA Certifiate Management pattern", The discovery is failing with the error Identification Engine: Discovery status is FAILURE, Required attribute fi...
