Error : Multiple dependent relation items

[Nilanjan1]

Dear All, 

Hope you all are keeping well. 

I have a query with regards to discovery. When the device is discovered, I am able to classify but I am not able to identify the device with the CMDB CI name. However when I check the discovery log, I get the following error. 

Identification Engine errors: See [code]<a href="/nav_to.do?uri=/$identificationLogs%3Fcontext_
id%3D10e7cf9cdb5ddc14acd1a895ca96197e" target="_blank"><u>Identification Logs</u></a>[/code]. 

The proposed solution defined:
In case the discovered CI is included CI (such as Tomcat WAR) check if there are multiple records with name 'Contains::Contained by' in cmdb_rel_type table.
Found multiple dependent relation items [{"parent":2,"child":0,"type":"Contains::Contained by"}] and [{"parent":1,"child":0,"type":"Contains::Contained by"}] in payload

https://hi.service-now.com/kb_view.do?sysparm_article=KB0723083

Now when I check in the relationship table I get the duplicate relationship type, 
but I am not able to understand which one to delete.Attached 
screenshot for your reference. 

Can soneone assist urgently. 

[Ashutosh Munot1]

HI,

This is strange. If you delete the duplicate relationships and discover them again it should work.

Thanks,
Ashutosh

[Naresh Srinivas]

HI Ashutosh,

I am also facing same error, post delete all entries in the relationship table , am getting same error. Kindly help me to provide the solution .